Guest Services Representative

Posted 3 days ago

Are you a people person with a passion for providing exceptional service? Holiday Inn - College Drive, Baton Rouge, is looking for a Guest Services Representative to join our team in beautiful Baton Rouge, LA. As part of our welcoming team, you'll be the face of our hotel, ensuring guests have a memorable stay from check-in to check-out.

With a competitive hourly salary of $14 - $16, you'll have the opportunity to showcase your customer service skills in a fast-paced environment. Join us in creating a warm and inviting atmosphere where every guest feels valued and cared for. Apply now and be part of our hospitality family at Holiday Inn - College Drive, Baton Rouge.

• Greet and welcome guests upon arrival with a friendly and professional demeanor
• Assist guests with check-in and check-out procedures efficiently and accurately
• Respond to guest inquiries and provide information about hotel facilities and services
• Handle guest requests and complaints promptly and in accordance with hotel policies
• Maintain a clean and organized lobby area to enhance the overall guest experience

• Problem-solving skills
• Personal accountability skills

$14 - $16 hourly

We offer an appealing atmosphere and welcome a wide variety of guests from many different backgrounds. From business travelers to sports enthusiasts and conference attendees, our guests have a range of reasons to travel to Baton Rouge. We strive to give each of them a positive impression, starting with their interactions with our hotel staff.