Beverage Server - Casino Bar Service; Part Time Swing Shift

About Bally's Corporation

Bally's Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni‑channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK expands its international reach. It also owns Bally Bet, a first‑in‑class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A. (ATSE: INLOT), a global lottery management and services business.

With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.

The Cocktail Servers are responsible for providing exceptional customer service to both internal and external guests. A smile, kindness, courtesy, and industry knowledge are all pre‑requisites of the job. Preparing and serving drinks and managing a clean and organized workstation are the daily responsibilities for this position. Customer service, salesmanship, timeliness, and being a team player are the values that make our cocktail servers and the property successful.

Responsible for performing all duties according to Bally's policies, procedures, Internal Controls, Gaming Board guidelines, and state alcohol laws.

• Participate regularly in departmental and company meetings
• Smiles, provides exceptional customer service, and always treats guests and coworkers with respect.
• Prepares alcoholic and non‑alcoholic drinks to specifications and serves them in an orderly and timely fashion.
• Ensure guest is 21 or older before serving alcoholic beverages by accurately checking guest .
• Knowledgeable in the products the company serves.
• Properly operates the point of sales system, accounts for all service items, and keeps a balanced bank.
• Understands salesmanship and customer service is what makes this position successful for the company and the team members.
• Ability to uphold great communication with guests, build rapport, and engage in friendly conversations.
• Sets and keeps workstations and casino floor areas properly stocked, clean, safe, and organized.
• Serves drinks, greets guests, busses and runs drinks, does side work, plus any other normal functions required to service guests under normal operating conditions.
• Communicates all guest service opportunities and product shortages or issues to management.
• Knows and complies with all rules, regulations and policies of the food and beverage department.
• Follows the company's attendance policy as well as other rules and regulations set forth in the handbook.
• Able to satisfactorily complete assignable work tasks requested by departmental leaders.
• Must abide by all state and local liquor laws.
• Immediately report any safety hazards, problems, or maintenance issues to the appropriate party.
• Ensure customer service standards are met and retained.
• Other duties as assigned.

• 1 year Cocktail Server experience in a fast‑paced environment, required.
• Food Handler Certification, required.
• High School Diploma/GED, required.
• Must be 21 years of age or older.
• Must have basic mathematical skills.
• Hep A vaccination on, or before, first day of work.
• Must be able to work Weekends, Nights, and Holidays.
• Able to effectively communicate in English via verbal and written.
• Must be able to obtain and maintain a Liquor certification, if applicable.
• Target Salary Range: $7.25 per hour.

Note:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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