It Statewide Program Manager ; Arm

The Division of Administration/Office of Technology Services has a vacancy. This position is located in the Agency Relationship Management section. This job title has an assigned pay grade of TS-316. Req.
215770.

The Office of Technology Services aims to be a responsible partner in delivering innovative, effective, and reliable solutions that support and enhance the IT functions within Executive Branch Departments. The Office of Technology Services will work to increase the return on the State’s investment in technology by promoting smart decision‑making, solving problems intelligently, increasing the rate of project success, and fostering a skilled and professional staff.

This position is within the Office of Technology Services (OTS), Education Advisory section and is responsible for functionally directing and managing highly complex statewide information technology projects.

The incumbent will act as lead in the application of project‑management methodologies for highly complex information technology projects, products, and/or portfolios. Supervision is received from an IT Statewide Manager or higher‑level authority. Other reporting relationships may be approved by SCS.

The Division of Administration is the state government’s management arm and the hub of its financial operations. Division offices perform a wide variety of activities including the following:

• Overseeing the state’s capital construction program
• Working to provide state and federal grants for community development
• Development of the state budget
• Providing technology services
• Giving agencies guidance in the state purchasing and contracting process as they seek goods and services
• Administering a program that provides federal funds to help Louisiana residents recover from a series of devastating hurricanes

• Seven years of experience in information technology, program management, project management, or business analysis;
• Or six years of full‑time work experience in any field plus five years of experience in information technology, program management, project management, or business analysis;
• Or an associate’s degree in information technology plus five years of experience in information technology, program management, project management, or business analysis;
• Or a bachelor’s degree plus five years of experience in information technology, program management, project management, or business analysis;
• Or a bachelor’s degree with twenty‑four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field plus four years of experience in information technology, program management, project management, or business analysis;
• Or a master’s degree plus four years of experience in information technology, program management, project management, or business analysis.

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience toward the six years of full‑time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

• Support OTS Service Operations by facilitating the service operations relationship between OTS and a designated state agency with a small to medium data processing need and small to medium employee headcount or by working directly with Senior Program Managers in support of a larger agency. Engage OTS operational units to maintain awareness of OTS policies, strategies, and objectives in support of agency IT operations and technology and in planning agency IT initiatives.
  
  Provide strategic counsel and maintain business relationships between OTS operational units and the agency to facilitate OTS service offerings to the customer at the strategic and tactical levels. Provide support to agency…