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Junior IT Service Desk Specialist — SECRET Clearance
Job in
Baton Rouge, East Baton Rouge Parish, Louisiana, 70873, USA
Listed on 2026-06-03
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-06-03
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, seeks a Customer Service Representative to provide first-line technical support in a government environment in Baton Rouge, Louisiana. The role involves troubleshooting, documenting incidents, and guiding users through standard tasks.
The ideal candidate should have an Associate’s degree in IT, good communication skills, and the ability to maintain a security clearance. Candidates with an interest in IT service management tools like Service Now or JIRA are preferred.
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