IT Statewide Senior Program Manager ; PMO

Overview

The Division of Administration/Office of Technology Services has a vacancy for a Program Manager position in the Product Delivery section. The Office of Technology Services aims to be a responsible partner in delivering innovative, effective, and reliable solutions that support and enhance the IT functions within Executive Branch Departments. This role has the assigned pay grade TS-317 (Req. 221802).

• Performs program management duties for mission‑critical information technology initiatives by providing expert‑level leadership in the application of project and portfolio management methodology for project management, documentation, quality assurance, scope assessment, and risk assessment to ensure successful implementation of supported projects.
• Manages and assigns duties and tasks to the project team and other OTS resources as required by the project work plan; facilitates project roles and tasks with other OTS verticals.
• Establishes goals, project plans, objectives, and overall direction for the delivery team.
• Handles budget tracking and projections, resource interviews, selection, onboarding, and time tracking.
• Facilitates project needs processing in the legal, contractual, and fiscal areas in partnership with division management.
• Responds to budget requests from the OTS budget office and Agency budget office.
• Enhances the project and portfolio management document library and standards by developing resources, identifying needs, and reviewing documentation for project initiation, requirements definitions, project plans, training guides, testing plans, scope definitions, communications, dashboards, and risk management.
• Reviews and evaluates potential impacts of new and emerging technologies on staff and supported projects; may review and recommend software products, tools, and training courses, and develop specifications for RFPs and negotiate with vendors.
• Performs special tasks as assigned, which may include assisting higher‑level IT staff, directing teams in the absence of the manager, preparing specialized research and reports, and serving on design review or RFP evaluation committees.

• Seven years of experience in information technology, program management, project management, or business analysis; OR
• Six years of full‑time work experience in any field plus five years in information technology, program management, project management, or business analysis; OR
• Associate’s degree in information technology plus five years in the above areas; OR
• Bachelor’s degree plus five years in the above areas; OR
• Bachelor’s degree with twenty‑four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field plus four years in the above areas; OR
• Master’s degree plus four years in the above areas.
• Experience substitution:
  Every 30 semester hours earned from an accredited college or university counts as one year of experience toward the six‑year requirement; maximum substitution is 120 semester hours (four years). A certification in an approved area may substitute for education and/or experience requirements at the time of hire or promotion, subject to Certificate of Eligibles.

Appointment Type: This vacancy will be filled by promotion of a current permanent status Office of Technology Services employee. A permanent status employee may be required to serve a new probationary period in lieu of promotion.

Louisiana is a “State as a Model Employer” for People with Disabilities.

Prior to a new hire, a background check, including criminal record history, will be conducted. The information obtained may be considered in determining the applicant’s suitability for the position. Prospective employees may be subject to pre‑employment drug testing. New hires will be required to complete employment eligibility verification via the federal government’s E‑Verify system.

Erica R. Gay, HR Specialist, Division of Administration/Office of Human Resources
Email:
Erica.

Gay