Service Desk Lead: Elevate IT Support & Team
Job in
Baton Rouge, East Baton Rouge Parish, Louisiana, 70873, USA
Listed on 2026-06-18
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-06-18
Job specializations:
-
IT/Tech
HelpDesk/Support, Systems Administrator, IT Support, Technical Support
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, is looking for a Customer Service Lead in Baton Rouge, Louisiana. The successful candidate will oversee service desk operations, ensuring high-quality end-user support while leading a team of support specialists. Responsibilities include supervising daily operations, acting as the escalation point for complex issues, and implementing service improvements. Required qualifications include a Bachelor’s degree in IT or related field, 7+ years in IT support, and strong leadership experience.
Compensation ranges from $67,900 to $180,000.
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