Executive Director of Enterprise and Application Development

Executive Director of Enterprise Applications and Application Development

Job No: 495548 | Closes: | Work Type:
Staff Full‑Time | Locations:
Baton Rouge, LA | Categories:
Information Technology. This is an on‑site position.

The Executive Director of Enterprise Applications and Application Development serves as a senior technology leader responsible for strategic vision, operational excellence, and continuous improvement of enterprise platforms and custom application solutions across the LCTC System and its member colleges. This role ensures that all enterprise technology initiatives are secure, scalable, and align with institutional priorities, directly enhancing the experience of students, faculty, staff, and administrators.

As a transformational leader, the Executive Director builds and sustains high‑performing teams by fostering a culture of accountability, innovation, customer service, and continuous improvement. The role serves as a critical bridge between technology and the institution, translating complex technical capabilities into meaningful outcomes for all stakeholders.

LCTC System

Operations

Information Technology

Full time - Regular

Salary will be commensurate with education and experience.

• Provide vision and strategic direction for enterprise applications across all member institutions, identifying emerging technologies and industry best practices.
• Guide system‑wide adoption of innovative solutions that measurably enhance institutional effectiveness, user experience, and operational agility.
• Partner with executive leadership to align the technology roadmap with institutional mission, strategic plans, and student success initiatives.

• Proactively engage stakeholders to understand evolving needs and assess effectiveness of current enterprise solutions.
• Collaboratively develop, prioritize, and implement improvements that reduce friction, eliminate manual data entry, and enhance usability.
• Evaluate build‑vs‑buy decisions with rigor, ensuring cost‑effective and strategically sound outcomes.
• Champion a culture of continuous improvement that puts end users at the center of every technology decision.

• Establish clear performance expectations and ensure team members are positioned in roles that leverage their greatest strengths.
• Motivate, coach, and develop employees through ongoing feedback, recognition, and professional growth opportunities.
• Foster a culture of accountability paired with psychological safety, where excellence is expected and people feel empowered to succeed.
• Remove obstacles and streamline processes that impede individual or team performance.
• Provide appropriate tools, training, and resources to enable each team member to do their best work.

In partnership with appropriate stakeholders establish and enforce enterprise standards, policies, and procedures covering:

• Information Security – Data protection, access controls, and regulatory compliance (FERPA, etc.)
• Change Management – Configuration and release management protocols across all environments.
• Business Continuity – Disaster recovery planning, testing, and execution readiness.
• Quality Assurance – Testing standards, documentation, and audit‑readiness for all enterprise systems.

• Oversee day‑to‑day operations, maintenance, and support of all enterprise applications across the system.
• Prioritize and manage incident response, ensuring timely and transparent resolution of issues with minimal operational impact.
• Build and mentor a service‑oriented support culture committed to high‑quality and reliable delivery.
• Establish and monitor Service‑Level Agreements (SLA), Key Performance Indicators (KPI), and operational metrics to drive accountability and continuous service improvement.

• Develop and manage comprehensive project plans, timelines, and budgets for all enterprise initiatives.
• Allocate human and financial resources strategically across a portfolio…