Communications Officer

Job Title

Communications Officer

The Louisiana Department of Wildlife and Fisheries is seeking a Communications Officer to support radio, telephone, and computer operations. The officer will provide technical advice on computer-based operations and trunked radio system operations, complete necessary verification forms, monitor and diagnose system failures, and notify area agents of hazardous weather or other urgent situations.

• Receive and respond to informational requests by officers and agents.
• Receive, analyze, prioritize, and respond to general public complaints and inquiries; alert the nearest officer or agent, dispatch to location, and relay the information.
• Search, enter, modify, and delete computerized records for vehicle registrations, driver licenses, other licenses, wanted felons, missing persons, unidentified persons or bodies, stolen property, etc. in the appropriate computer database.
• Maintain proper record‑keeping and update the desk log during communications.

Ideal Candidate

Competencies:

• Communicating Effectively: Ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
• Demonstrating Accountability: Ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
• Focusing on Customers: Ability to understand and meet the needs, preferences, and experiences of internal and external customers.
• Accepting Direction: Ability to be open and willing to follow guidance or instructions.
• Acting Decisively: Ability to make timely, confident decisions using sound reason.
• Demonstrating Initiative: Ability to assess situations independently and take proactive steps to address them without being prompted or instructed by others.
• Displaying Professionalism: Ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others.
• Making Accurate Judgments: Ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning.
• Solving Problems: Ability to identify root causes, analyze relevant data, and apply practical or innovative solutions to challenges.

Education/Experience Requirements:

• Six months of experience in transmitting and receiving messages by radio or in administrative services; OR
• Six months of training in a business or clerical‑related curriculum in a business school or technical institute; OR
• Fifteen semester hours of college training.

Special Requirements:

All persons appointed to this job must meet the National Crime Information Center (NCIC) and Louisiana State Police Terminal Operator Certification Program guidelines and obtain terminal operator certification within six months of employment.

An applicant convicted of a felony or under indictment on a felony charge will be disqualified until relief from the disabilities imposed by state and federal laws is granted.

Appointment Type: Job Appointment. If filled as a Job Appointment, there is a possibility that the position may be converted to a Probational Appointment if funding becomes available.

Location: Enforcement Division of the Office of the Secretary, Baton Rouge, LA.

Compensation: Eligible for shift differential and additional hourly compensation in addition to the normal hourly rate, subject to available funding.

Career Progression: Position may be filled as a Communications Officer 1, 2, or 3.

Official job specifications for this role can be found here.

No Civil Service test score is required. Applicants must provide detailed experience and education; resumes will not be accepted in lieu of completed application sections. Incomplete applications may be rejected.

Wildlife & Fisheries is an Equal Opportunity Employer.

Department of Wildlife & Fisheries
Human Resources
P.O. Box 98000
Baton Rouge, LA 70898
Consuello Brown
cbrown
2.gov