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Support Services Analyst

Job in Baton Rouge, East Baton Rouge Parish, Louisiana, 70873, USA
Listing for: ManpowerGroup Global, Inc.
Full Time position
Listed on 2026-06-18
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Overview

Our client, a leader in the oil and gas industry, is seeking a Support Services Analyst to join their team. As a Support Services Analyst, you will be part of the IT Support Department supporting technical operations and client/server systems. The ideal candidate will demonstrate problem-solving skills, excellent communication, and a proactive attitude, which will align successfully in the organization.

Job Details

Job Title: Support Services Analyst
Location: Baton Rouge, LA
Duration: 12 months (potential to extend)

Responsibilities
  • Perform a variety of professional, technical, and analytical duties in operating enterprise, client/server, and desktop computer systems and networks.
  • Analyze, detect, identify, and correct technical problems and deficiencies to ensure optimal system performance.
  • Configure and install computer hardware and software to meet organizational needs.
  • Manage inventory control of IT equipment and supplies, ensuring accurate tracking and documentation.
  • Monitor and collect data on system performance to support continuous improvement initiatives.
Qualifications
  • Extensive working knowledge of PCs, network hardware, operating systems, software, and network communication protocols.
  • Excellent communication and customer service skills to effectively support end-users and team members.
  • Ability to analyze and resolve technical issues efficiently and effectively.
  • Experience with hardware and software upgrades and asset management.
  • Strong organizational skills to manage hardware and software inventories and documentation.
Benefits / Compensation
  • Opportunity to work in a dynamic and supportive environment that values continuous learning.
  • Engage in meaningful work that impacts organizational success and client satisfaction.
  • Supportive team culture that encourages professional growth and development.
  • Access to comprehensive training and resources to enhance your technical skills.
  • Be part of a forward-thinking organization committed to innovation and excellence.
  • Medical and Prescription Drug Plans
  • Dental Plan
  • Vision Plan
  • Health Savings Account
  • Health Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • Supplemental Life Insurance
  • Short Term and Long Term Disability Insurance
  • Business Travel Insurance
  • 401(k), Plus Match
  • Weekly Pay
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