IT Supervisor

IT Supervisor

At the Louisiana State Police, our mission is to deliver exceptional communications and IT services that keep our state connected, secure, and ready for the future. We are proud to serve the people of Louisiana by providing reliable telecommunications and data solutions, supporting both critical and routine communication needs with innovation, expertise, and a commitment to excellence.

We're looking for an IT Supervisor to bring professionalism and energy to our Mobile Communications Services team. Our dedicated group is focused on the creation, design, and development of faster, more efficient telecommunications and data systems. The IT Supervisor will oversee operations, guide technical teams, and drive innovation to ensure seamless communication support for our agency and its partners.

If you're a strategic leader with a passion for technology and a drive to deliver exceptional service, this is your opportunity to make a meaningful impact.

Six years of experience in information technology; OR Six years of full‑time work experience in any field plus four years of experience in information technology; OR An associate’s degree in information technology plus four years of experience in information technology; OR A bachelor’s degree plus four years of experience in information technology; OR A bachelor’s degree with twenty‑four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field plus three years of experience in information technology;

OR A master’s degree plus three years of experience in information technology. Experience substitution:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience toward the six years of full‑time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field. A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.

The incumbent in this position provides technical expertise and functional supervision to lower‑level personnel and vendors during system enhancements, upgrades, and infrastructure expansions. The incumbent carries an expert management level used for directing, supporting, and maintaining mission‑critical statewide network communications systems along with mobile data, wireless data, voice communication, satellite peripherals devices, computer network, and PC systems/network performance, statewide telecommunications, RF, and network infrastructures.

• Supervise and direct personnel on administrative and departmental standards and operational procedures. This involves training of personnel on mobile data, wireless communication technologies, LAN/WAN, cloud storage, and technical support decisions.
• Oversee the monitoring and maintenance of the critical wide‑area network communications systems, along with wireless data, voice, and movie data communications. Oversee the installation, maintenance, and modification of hardware and software for operating systems, communications networks, and cloud database management systems.
• Approve quotes, statement of works, and recommend vendors based on criteria that will be most cost‑effective for the state. Evaluate the budgets and determine the appropriation of funds to meet the goals and objectives of the department.
• Attend and schedule extensive training on networking, wireless communications, electronic, mechanical, electrical, and other applications.

Appointment Type: This position is open to current permanent employees of the DPS‑Office of State Police.

Career Progression: This position does not participate in a Career Progression Group.

Compensation: Will be determined in accordance with the applicant’s qualifications and experience.

Louisiana is a State As A Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.