Network Engineer

Network Engineer

Baton Rouge Community College (BRCC)

Baton Rouge, Louisiana

Building Reliable Networks, Enabling Innovation, and Supporting Institutional Excellence

The Network Engineer is responsible for supporting, maintaining, troubleshooting, and monitoring the college's enterprise network infrastructure and security systems. This position works under the direction of senior network engineers and IT leadership to ensure the availability, security, and performance of wired, wireless, voice, and physical security systems.

The ideal candidate will have experience with Fortinet products, network troubleshooting, and enterprise networking fundamentals. This position provides operational support for campus network services, security platforms, Zoom Phone, and Verkada security systems.

This position may require occasional evening, weekend, and emergency maintenance work to support critical infrastructure upgrades and incident response activities.

• Configure, monitor, and troubleshoot Fortinet network and security solutions.
• Support and maintain Forti Gate, Forti Switch, FortiAP, Forti Manager, Forti Analyzer, Forti Authenticator, FortiNAC, FortiEMS, and FortiPAM.
• Assist with network deployments, upgrades, and maintenance activities.
• Monitor network performance and respond to alerts and incidents.
• Troubleshoot Layer 1 through Layer 7 connectivity, performance, and security issues across wired, wireless, voice, and application environments.
• Support VLANs, routing, switching, DHCP, DNS, VPNs, and wireless networking.
• Maintain network documentation, diagrams, and operational procedures.

• Assist with firewall policy management and security monitoring.
• Monitor security events using Forti Analyzer and other security tools.
• Support endpoint security and Zero Trust initiatives through FortiEMS and FortiNAC.
• Participate in vulnerability remediation and security incident response activities.
• Maintain compliance with organizational security policies and standards.

• Support Zoom Phone administration and troubleshooting.
• Assist users with call routing, auto attendants, call queues, and phone provisioning.
• Coordinate with vendors and service providers to resolve voice-related issues.

• Support Verkada camera systems and related infrastructure.
• Assist with camera deployments, troubleshooting, firmware updates, and monitoring.

• Other duties as assigned

• Associate degree in Information Technology, Computer Science, Networking, or related field; or equivalent experience.

• 1–3 years of experience supporting enterprise network infrastructure.
• CCNA and NSE 4, or Network+ and NSE 4

• Experience with Forti Gate firewalls in an enterprise environment.
• Experience with Forti Switch and FortiAP deployments.
• Experience with Forti Manager and Forti Analyzer.
• Experience with FortiNAC, Forti Authenticator, FortiEMS, or FortiPAM.
• Experience supporting Zoom Phone and Verkada systems.
• CompTIA Security+ certification.

• Strong troubleshooting and analytical skills.
• Excellent verbal and written communication skills.
• Strong customer service orientation.
• Ability to work independently and as part of a team.

As a member of the Louisiana Community and Technical College System, BRCC has an attractive benefits package with a wide variety of benefit options. Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, term life, disability, accident, vision, etc.), Tax Saver Flexible Benefits Plan (saves tax dollars on some childcare and medical expenses), holidays (14 per year, typically includes longer break at Christmas), generous annual (vacation) and sick leave benefits and Employee Assistance Program.

Specific benefits depend on job category, percent effort, and length of employment.

Passing pre-employment criminal background screen is required as a condition of employment.