It Statewide Associate Analyst​/Appdm Ldh Pos

The Division of Administration/Office of Technology Services has a vacancy. This position is located in the Applications and Data Management Section. Req. 222146.

The Office of Technology Services (OTS) aims to be a responsible partner in delivering innovative, effective, and reliable solutions that support and enhance IT functions within the Executive Branch Departments. OTS works to increase the return on the State’s investment in technology by promoting smart decision‑making, solving problems intelligently, increasing the rate of project success, and fostering a skilled and professional staff.

This is an Advanced level IT position in the Office of Technology Services (OTS), Application and Data Management (AppDM) Health and serves as Louisiana Medicaid Eligibility Determination System (LaMEDS) Batch Team member. The incumbent is responsible for supporting and maintaining the LaMEDS system. The position utilizes tools such as IBM Workload Scheduler, Pentaho, JIRA, and SharePoint. The incumbent will provide technical advice to developers and analysts.

• Supports daily LaMEDS User Acceptance Testing (UAT) activities and the mission‑critical, nightly production batch cycle. Coordinate with contractors, Louisiana Department of Health (LDH), and other users on the appropriate technical and systems resources to complete the maintenance tasks related to the software tools and system components. Satisfy requests to set up new IWS batch jobs and to complete special weekend runs.
  
  Review and sign off on batch playbooks for accuracy; validate and execute steps in batch run books. Conduct quality assurance reviews of LaMEDS by monitoring systems and interacting with AppDM Health management and LDH management. Conduct reviews of proposed system changes to ensure that the most effective designs are utilized. Analyze needs and answer questions regarding policies, standards, procedures or guidelines.
  
  Make recommendations regarding proper application and usage of policies, standards, and procedures.
• Performs advanced technical support and analysis in support of the LaMEDS system. Review and provide feedback on deliverables, technical documents, project plans, issues, risks, change requests and bugs. Participate in Knowledge Transfer sessions. Consult with contractors and other technical resources on batch processing failures and procedures. Troubleshoot and implement applicable solutions to address system function and performance issues.
• Provides technical and analytical services for effective use of systems development methodology for information technology in assigned program area or support section. Modify database tables to meet requested coding changes. Coordinate highly complex LaMEDS system and environment changes.
• Performs all other tasks, special projects, analysis, studies, and plans as directed.

• Appointment Type: This vacancy may be filled by job appointment, which is temporary in nature not to exceed 48 months. If filled as a job appointment, the position may be converted to a probational appointment provided a vacant position becomes available and funding is available.
• Career Progression: This vacancy participates in a career progression group and may be filled from this recruitment as an IT Statewide Associate Analyst 1, 2, 3, or 4.
• Louisiana is a "State as a Model Employer" for People with Disabilities.

• Two years of experience in information technology; or
• Six years of full‑time work experience in any field; or
• An associate’s degree in information technology; or
• A bachelor’s degree.

Experience substitution: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience toward the six years of full‑time work experience in any field. The maximum substitution allowed is 120 semester hours, which substitutes for a maximum of four years of experience in any field.

NOTE: A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.

The official job specifications for…