Supervisor, Building Systems & Security Technology

We take great strides to ensure our employees have the resources to live well, be healthy, continue learning, develop skills, grow professionally and serve our local communities. We invite you to apply for a career with us.

Residency in or relocation to Louisiana is preferred for all positions.

POSITION PURPOSE The Supervisor, Building Systems & Security Technology provides leadership, technical oversight, and system administration for enterprise building systems, physical security technologies, and administrative services platforms across multiple locations. This role is responsible for ensuring the reliability, integration, governance, and performance of systems including building automation systems such as HVAC and other operational technology environments, physical security systems such as access control, video surveillance, and Security Operations Center platforms, as well as enterprise systems including the Integrated Workplace Management System (IWMS) and physical security incident reporting systems.

The position supervises personnel supporting access control and security systems while establishing standards, maintaining system configurations, and ensuring data integrity, access governance, and compliance across platforms. This role partners closely with Information Technology, Facilities, and business stakeholders to ensure alignment, system interoperability, and operational effectiveness. The position provides technical governance and coordination of system-related activities. Accountable for complying with all laws and regulations associated with duties and responsibilities.

How You Contribute to the Company's Mission in This Role:

Supervises and directs the daily work activities of assigned staff, including workload assignment, prioritization, and performance management

Provides oversight of the performance, availability, and reliability of enterprise systems supporting Administrative Services operations across multiple locations

Establishes and enforces system standards, configuration controls, and governance processes to ensure consistency, security, and compliance across all supported platforms

Oversees identity and access management processes, including provisioning, role-based access control, and access governance across enterprise systems

Administers and maintains system configurations, user access, roles, permissions, and data integrity across assigned platforms

Provides technical governance and oversight of building and operational systems, coordinating maintenance, repair, and operational activities through Facilities personnel and vendors

Oversees the administration and continuous improvement of enterprise platforms including the Integrated Workplace Management System and incident reporting systems, ensuring accuracy, functionality, and alignment with operational and compliance requirements

Serves as an escalation point for complex system, integration, and performance issues, coordinating resolution across Information Technology, Facilities, vendors, and other stakeholders

Oversees system lifecycle activities, including upgrades, enhancements, and integrations, ensuring alignment with organizational standards and technology strategy

Coordinates system-related initiatives and directs vendors and contractors to ensure work is completed in accordance with scope, timelines, and performance expectations

Partners with IT, Facilities, and other business stakeholders to ensure system integration, interoperability, and alignment with operational needs

Identifies opportunities to improve system performance, automation, and operational efficiency and supports development of standards, policies, and long-term technology plans

Ensures adherence to internal policies, regulatory requirements, and audit standards, supporting documentation, reporting, and audit readiness

Communicates system status, risks, and initiatives to leadership and stakeholders and ensures alignment with business objectives

Performs other job-related duties within scope of responsibility as assigned REQUIRED QUALIFICATIONS Bachelor's degree in Business, Information Systems, Computer Science, Facilities Management, or related field…