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IDR Gateway Support Specialist | Multi-Channel
Job in
Baton Rouge, East Baton Rouge Parish, Louisiana, 70873, USA
Listed on 2026-06-23
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-06-23
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, is seeking a Technical Support Analyst in Baton Rouge, Louisiana, to provide customer support for IDR Gateway services. This role involves resolving customer inquiries across multiple channels, ensuring high-quality service.
The ideal candidate has a high school diploma or GED, at least 3 years of experience in customer service, strong problem-solving abilities, and must be a U.S. citizen. The position offers a competitive hourly rate of $22.28/hr.
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