Microsoft 365 & Azure Administrator

Overview

The System Administrator is responsible for ensuring the stability, security, and efficient operation of Baton Rouge Community College’s computer systems and servers. This role includes maintaining and configuring hardware and software infrastructure, as well as proactively monitoring system performance and resolving issues to minimize downtime and disruption to college operations. The System Administrator participates in research, planning, and implementation of new technologies to support and advance the college’s evolving IT and business needs.

A strong emphasis is placed on system reliability, user support, and continuous improvement to align with institutional goals.

• Exchange Online Administration:
  Manage Exchange Online mailboxes, distribution groups, shared mailboxes, and email flow. Implement and monitor transport rules, anti-spam/anti-malware policies, and mail flow connectors. Troubleshoot mail delivery issues and perform message trace and audits. Perform mailbox migrations and hybrid Exchange management (if applicable).
• SharePoint Online Administration:
  Administer SharePoint Online sites, document libraries, and user permissions. Support site owners with design, workflow, and content management. Monitor and maintain SharePoint storage quotas and compliance policies. Manage site collections, retention policies, and data loss prevention (DLP) settings.
• Microsoft Teams Administration:
  Configure and manage Teams policies (messaging, meetings, voice, and app permissions). Support users and troubleshoot Teams-related issues including integration with Outlook and SharePoint. Manage Teams lifecycle (creation, archiving, deletion) and enforce governance.
• Microsoft Intune (Endpoint Manager) Administration:
  Configure and deploy mobile device management (MDM) and mobile application management (MAM) policies. Enroll and manage Windows, iOS, and Android devices using Intune. Deploy applications, security baselines, compliance policies, and Windows update rings. Monitor device compliance and remediate non-compliant devices.
• Azure Administration:
  Manage Azure Active Directory (AAD) users, groups, roles, and conditional access policies. Monitor and manage Azure resources such as virtual machines, networking, and storage (if applicable). Configure role-based access control (RBAC), Azure AD Connect, and synchronization tools. Support Azure security and compliance initiatives (e.g., MFA, Defender for Cloud).
• Windows Server Administration:
  Install, configure, and maintain Windows Server OS (2012, 2016, 2019, 2022). Manage Active Directory, DNS, DHCP, Group Policy, and other core infrastructure services. Monitor and ensure the health and performance of Windows servers. Perform server hardening and apply security best practices. Manage file and print services, shares, and access controls. Install, configure, and maintain virtualization platforms (e.g., VMware vSphere, Microsoft Hyper-V, Nutanix AHV).
  
  Create, manage, and monitor virtual machines (VMs), templates, and snapshots. Ensure high availability, load balancing, and disaster recovery for virtual infrastructure. Monitor performance and capacity; optimize resources (CPU, memory, storage). Apply patches, upgrades, and firmware updates to hypervisor hosts.
• General Responsibilities:
  
  Perform daily operational monitoring, reporting, and troubleshooting of M365 and Azure environments. Implement and maintain security best practices and compliance configurations. Document procedures, configurations, and support materials. Provide technical support and guidance to users and other IT staff. Stay up to date with Microsoft roadmap, updates, and new feature releases. Participate in disaster recovery planning, testing, and execution.

• Required
  
  Education:
  
  Bachelor's Degree in Computer Science, Information Technologies, or related field, or an equivalent combination of experience, education, and training.
• Required Experience:
  
  3+ years of experience in Microsoft 365 and/or Azure administration. Strong knowledge of Power Shell scripting for automation and reporting. Experience with Microsoft 365 Security & Compliance Center. Technical documentation skills. Have strong customer service skills and experience. Good written and verbal communication skills.
• Required Knowledge,
  
  Skills and Abilities
• Required Licenses or
  
  Certifications:
  
  Microsoft 365 Certified:
  Endpoint Administrator Associate;
  Microsoft 365 Certified:
  Messaging Administrator Associate;
  Microsoft 365 Certified:
  Teams Administrator Associate;
  Microsoft Certified:
  Identity and Access Administrator Associate;
  Microsoft Certified:
  Information Protection and Compliance Administrator Associate.

• Preferred Education:
  
  Master's Degree in Computer Science, Information Technologies, or related field, or an equivalent combination of experience, education, and training.
• Preferred Experience:
  
  7+ years of experience in Microsoft 365 and/or Azure administration.
• Preferred
  
  Knowledge, Skills and…