Problem Manager: ITIL Lead Root Cause & Prevention
Job in
Baton Rouge, East Baton Rouge Parish, Louisiana, 70873, USA
Listed on 2026-06-24
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-06-24
Job specializations:
-
IT/Tech
IT Consultant, IT Project Manager, Systems Analyst, Systems Administrator
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, is seeking a Problem Manager, Mid to oversee the lifecycle of problems within enterprise IT services. This role involves identifying root causes of recurring incidents and implementing corrective actions. Responsibilities include leading investigations, coordinating technical teams, maintaining a known error database, and managing problem metrics. Candidates should have a Bachelor's degree in IT or related fields, 4-7 years of experience in IT operations, and strong problem-solving skills.
The position is based in Baton Rouge, Louisiana and offers competitive compensation ranging from $99,300 to $140,737.
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