Lead Software Engineer; Louisiana

Position Purpose

Working without supervision (and with extensive latitude for independent judgment) design, develop, document, test, and debug new and existing software systems and/or applications for market sale or large‑scale proprietary software for internal use. Serve as a technical expert on development projects. Participate in full development life cycle including requirements analysis and design. Write technical specifications based on conceptual design and stated business requirements.

Support, maintain, and document software functionality. Identify and evaluate new technologies for implementation. Analyze code to find causes of errors and revise programs as needed. Participate in software design meetings and analyze user needs to determine technical requirements. Consult with end users to prototype, refine, test, and debug programs to meet needs. Accountable for complying with all laws and regulations associated with duties and responsibilities.

This role does not manage people and reports to the Manager, Software Engineering. It requires contact with all levels of BCBSLA personnel.

• Education:
  
  Bachelor's in Computer Science or a related field;
  Master’s degree preferred. Four years of related experience can be used in lieu of a Bachelor’s degree.
• Work Experience:
  
  7 years of software development experience required. Must have a minimum of five years of IT experience using general development technologies (C#, SSRS, SSIS, SQL Coding, XML) or comparable computing language (e.g., .Net, BI, ERP) as approved by the hiring manager.

• Strong experience designing, developing, and supporting enterprise‑grade APIs using Azure services, including Azure API Management (APIM).
• Experience administering and developing applications hosted on IIS, including Application Request Routing (ARR), site configuration, performance tuning, and troubleshooting.
• Proven knowledge of enterprise infrastructure and networking concepts, including DNS, firewall configurations, load balancers, distributed file system (DFS) and traffic flow patterns.
• Strong scripting and automation experience using Power Shell for system administration, deployment, and operational tasks.
• Experience working in hybrid cloud environments, including integration between on‑premises systems and Azure services.
• Experience with Azure Entra  (formerly Azure AD) and Entra External , including Conditional Access policies, App Registrations, oAuth 2.0/OIDC token‑based authentication, and multi‑tenant identity configurations.
• Familiarity with Azure Dev Ops Services and Git Hub Enterprise, including both administrative responsibilities and day‑to‑day developer usage of Git‑based version control.
• Experience building, maintaining, and supporting CI/CD pipelines, including build and release pipelines within Azure Dev Ops and/or Git Hub.
• Ability to troubleshoot complex distributed application issues across application, network, and infrastructure layers.
• Familiarity with security best practices, including certificate management, network security, and least‑privilege access models.
• Experience with DMZ architecture and multi‑layer firewall environments, including defining firewall rules for inbound/outbound traffic across internal, DMZ and external network zones.
• Experience supporting production systems, including monitoring, incident response, operational support and upgrades/migrations.
• Lead cross‑functional technical initiatives spanning multiple application teams, Cyber Security, Networking, and offshore vendor partners, ensuring structured communication, coordination, and status tracking.
• Serve as a technical liaison between application teams and infrastructure/security teams, translating business requirements into platform configurations and ensuring alignment across all parties.
• Create and maintain operational documentation, including runbooks, Knowledge Base articles, onboarding guides, and third‑party integration documentation.
• Experience leading or mentoring engineers and contributing to platform standards, architecture decisions, and operational best practices.

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