Microsoft 365 & Azure Administrator

Job no: 495032

Work Type: Staff Full-Time

Locations: Baton Rouge, LA

Categories: Information Technology, Computer Science

College: BRCC

Department: Information Technology

Type of Appointment: Unclassified - Administrative/Staff

• Exchange Online Administration
  • Manage mailboxes, distribution groups, shared mailboxes, and email flow.
  • Implement and monitor transport rules, anti-spam/anti-malware policies, and mail flow connectors.
  • Troubleshoot mail delivery issues and perform message trace and audits.
  • Perform mailbox migrations and hybrid Exchange management (if applicable).
• SharePoint Online Administration
  • Administer SharePoint Online sites, document libraries, and user permissions.
  • Support site owners with design, workflow, and content management.
  • Monitor and maintain SharePoint storage quotas and compliance policies.
  • Manage site collections, retention policies, and data loss prevention settings.
• Microsoft Teams Administration
  • Configure and manage Teams policies (messaging, meetings, voice, and app permissions).
  • Support users and troubleshoot Teams-related issues including integration with Outlook and SharePoint.
  • Manage Teams lifecycle (creation, archiving, deletion) and enforce governance.
• Microsoft Intune (Endpoint Manager) Administration
  • Configure and deploy mobile device management and mobile application management policies.
  • Enroll and manage Windows, iOS, and Android devices using Intune.
  • Deploy applications, security baselines, compliance policies, and Windows update rings.
  • Monitor device compliance and remediate non‑compliant devices.
• Azure Administration
  • Manage Azure Active Directory users, groups, roles, and conditional access policies.
  • Monitor and manage Azure resources such as virtual machines, networking, and storage (if applicable).
  • Configure role‑based access control, Azure AD Connect, and synchronization tools.
  • Support Azure security and compliance initiatives (e.g., MFA, Defender for Cloud).
• Windows Server Administration
  • Install, configure, and maintain Windows Server OS (2012, 2016, 2019, 2022).
  • Manage Active Directory, DNS, DHCP, Group Policy, and other core infrastructure services.
  • Monitor and ensure the health and performance of Windows servers.
  • Perform server hardening and apply security best practices.
  • Manage file and print services, shares, and access controls.
  • Install, configure, and maintain virtualization platforms (VMware vSphere, Microsoft Hyper‑V, Nutanix AHV).
  • Create, manage, and monitor virtual machines, templates, and snapshots.
  • Ensure high availability, load balancing, and disaster recovery for virtual infrastructure.
  • Monitor performance and capacity; optimize resources (CPU, memory, storage).
  • Apply patches, upgrades, and firmware updates to hypervisor hosts.
• General Responsibilities
  • Perform daily operational monitoring, reporting, and troubleshooting of M365 and Azure environments.
  • Implement and maintain security best practices and compliance configurations.
  • Document procedures, configurations, and support materials.
  • Provide technical support and guidance to users and other IT staff.
  • Stay up to date with Microsoft roadmap, updates, and new feature releases.
  • Participate in disaster recovery planning, testing, and execution.
• Other duties as assigned (5%)

Bachelor's Degree in Computer Science, Information Technologies, or related field, or an equivalent combination of experience, education, and training.

• 3+ years of experience in Microsoft 365 and/or Azure administration.
• Strong knowledge of Power Shell scripting for automation and reporting.
• Experience with Microsoft 365 Security & Compliance Center.
• Microsoft certifications (e.g., MS-102, AZ-104, SC-300) are a plus.
• Technical documentation skills.
• Strong customer service skills and experience.
• Good written and verbal communication skills.

• Microsoft 365 Certified:
  Endpoint Administrator Associate
• Microsoft 365 Certified:
  Messaging Administrator Associate
• Microsoft 365 Certified:
  Teams Administrator Associate
• Microsoft Certified:
  Identity and Access Administrator Associate
• Microsoft Certified:
  Information Protection and Compliance Administrator Associate

Master's Degree in Computer Science, Information Technologies, or related field, or an equivalent combination of experience, education, and training.

7+ years of experience in Microsoft 365 and/or Azure administration.

Microsoft 365 Certified:
Administrator Expert.

As a member of the Louisiana Community and Technical College System, BRCC offers an attractive benefits package with a wide variety of benefit options. Benefits include retirement, multiple medical insurance options, supplemental insurances (dental, term life, disability, accident, vision, etc.), Tax Saver Flexible Benefits Plan, holidays (14 per year, typically includes longer break at Christmas), generous annual vacation and sick leave benefits, and an Employee Assistance Program.

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