Technical Analyst

Overview

Emergent Method is seeking qualified candidates for an analyst position on a large-scale IT system implementation project. The selected individual will lead analytics maintenance and enhancement activities, work with client personnel and the project team, and serve as the team lead for a project Sprint team. The role involves prepping, developing, and refining future sprints and reporting on the current team status in broader meetings.

This is a full-time position that will support ongoing project operations in Baton Rouge, Louisiana.

• Lead daily internal calls focused on solution assessment, cross-team dependencies, and internal touchpoints
• Coordinate between onshore and offshore teams on solutions, progress, upcoming refinement items, and current Sprint items
• Attend daily stand-up and support the team in providing and communicating necessary information
• Present enhancements and bugs to the team to develop a common understanding of solution understanding and sizing
• Work directly with the business analyst to develop user stories, gather requirements, and define acceptance criteria
• Collaborate with development team members to build and validate new dashboards, enhance dashboards, fix bugs related to dashboards or ETL jobs
• Create dashboard mock-ups or prototypes in Tableau for review with stakeholders
• Work with client stakeholders to define requirements for new or enhanced reports or dashboards
• Create user stories and acceptance criteria and support sprint planning, backlog grooming, and refinement sessions
• Present user stories during backlog meetings
• Collaborate with the product owner on questions and prioritization activities
• Discuss upcoming enhancements and defects with other technical analysts across teams to understand cross-team impacts
• Update documentation and provide reporting as necessary
• Troubleshoot and resolve issues, work cross-team to develop and implement solutions, and provide technical support and consultation
• Investigate root causes of client and system issues and propose effective solutions
• Collaborate effectively with project team members
• Create and deliver training content and provide user support for the available dashboard suite
• Prepare and facilitate user acceptance testing (UAT) sessions with users and support UAT activities
• Develop, validate, and deliver ad hoc reports
• Utilize strong communication skills to present data, trends, insights, and recommendations

• A bachelor’s degree in information sciences, computer science, management information systems, or a related technical field is preferred (experience that demonstrates commensurate experience will be considered in lieu of a degree)
• 3–5 years of experience designing and developing complex analytics solutions, with at least one year in a lead capacity
• Experience with Tableau or a similar visualization tool
• Mid-level experience developing and tuning SQL queries
• Experience testing and validating reports and dashboards, including creating relevant documentation
• Knowledge of data warehousing concepts
• Experience working independently with user stakeholders to facilitate requirements gathering sessions, design sessions, and supporting UAT
• Strong technical skills including SQL, understanding of databases, and web-based applications
• Ability to transform technical information into functional questions and solutions
• Experience with Jira or similar tools
• Strong analytical, problem-solving, and interpersonal skills
• Quick learner with the ability to pivot swiftly based on changing direction
• Ability to multitask and juggle multiple requests and competing priorities
• Self-motivated and deadline-oriented to ensure tasks are completed without supervision
• Ability to be a team player, foster a cooperative environment with the project team, and adapt to the team

• Health and Human Services or Medicaid industry experience is a plus
• Experience in Agile development methodologies
• Experience with integrated eligibility systems and enterprise applications

Emergent Method is a nationally recognized management consulting firm focused on developing and implementing plans, programs, and initiatives…