Specialist - Workday HCM

Associate Package Specialist

The Associate Package Specialist is an entry-level role focused on supporting the implementation, configuration, and production support of packaged application solutions. This role is not about being a packaged-solution expert on day one. It is about understanding how enterprise applications support business processes, learning how implementations are delivered, and contributing effectively within structured consulting teams. Associates are expected to contribute to established delivery teams and progressively assume greater responsibility and ownership as their skills and experience develop.

As an Associate Package Specialist, you will:

• Support packaged application implementations across phases such as requirements gathering, configuration, testing, deployment, and production support
• Assist with application configuration, data migration activities, integrations, and environment setup
• Participate in testing, validation, and defect resolution activities
• Support production environments by helping analyze issues and contribute to resolution efforts
• Work with functional and technical team members to help integrate packaged solutions into client business environments
• Build consulting, business process, and packaged application expertise through structured training, mentorship, and hands-on delivery experience

This role is based in an IBM Client Innovation Center (CIC) and requires regular onsite presence at the assigned delivery center. Working onsite enables hands-on learning, real-time collaboration, and mentorship that support faster growth and stronger delivery outcomes. Travel may be required for up to 60% of the time or 3 days per week (home on weekends), based on project requirements.

IBM will not provide visa sponsorship for this position. Candidates must be eligible to work in the U.S. without current or future sponsorship requirements.