Enterprise Resource Planning; ERP Analyst , or - Financial Aid

Position: Enterprise Resource Planning (ERP) Analyst 1, 2, or 3- Financial Aid
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Job Posting

Title:

Enterprise Resource Planning (ERP) Analyst 1, 2, or 3
- Financial Aid

Position Type:

Professional / Unclassified

Department:

LSUAM FA - ITS - DA - SS - Student Financial and Administrative (Crystal Murphy ))

Work Location:

0201 Fred

C. Frey Computing Services Building

Pay Grade:

Job Description:

The purpose of the ERP Analyst is to work with end users, product owners, developers and business stakeholders to elicit, analyze, communicate, and validate business, functional or reporting requirements, and business processes. Prepares and/or maintains detailed documentation pertaining to configurations, systems operations, and requirements. Achieves and maintains subject matter expertise relevant to the functional areas of Financial Aid, included but not limited to, Attendance Plans, ISIR processing, Cost of Attendance, Packaging, Award Disbursement, etc within Workday Student.

Works with product teams and product managers to implement changes and enhancements to applications. An ERP Analyst 2 will be required to perform additional duties with more autonomy and less required supervision and consultation with superiors. Examples include being assigned as lead analyst on various projects, enhancement initiatives, and software implementations and representing the department with software vendors. An ERP Analyst 2 will also be expected to provide more consulting services to business users, leveraging advanced critical thinking skills.

An ERP Analyst 3 will be required to perform additional duties with more autonomy and less required supervision and consultation with superiors than an ERP Analyst
2. Will be expected to be experts in their respective functional areas and provide consulting services to business users with minimal to no management direct oversight. Additional examples include serving as technical lead on various projects, creating and maintaining module roadmaps and assuming responsibility that priorities are established and executed, becoming an expert on Workday Reporting and learning SAS Enterprise Guide for advanced reporting needs, assuming responsibility of manual and automated testing efforts for assigned functional areas, and mentoring junior analysts in Workday business process, reporting, and security configuration.

Job Responsibilities:

ERP Analyst 1
- Support:
Knowledge of business processes and technologies for assigned product line. Works with product owners, product teams, and other ITS teams to troubleshoot, analyze, gather requirements, and propose resolutions. Communicates potential impact of solutions. Executes solutions. Tests independently and in collaboration with product owners. (30%)

Consulting/Enhancing:
Works with product owners, product teams, product managers, and vendors to understand business needs and vendor product roadmaps. Documents requirements into functional and technical specifications using a variety of business analytic techniques. Recommends solutions to product owners. Works with product team to implement and test enhancements based on University product roadmap priorities. Coordinates with other ITS teams to implement solutions and to communicate solutions to appropriate parties.

(25%)

Reporting:
Works with product team and product owners to define and document reporting needs and creates reports within applications and/or external reporting systems. Coordinates with other ITS teams to implement solutions and to communicate solutions to appropriate parties. (20%)

Testing:
Uses automated testing tool when available Maintains and enhances testing scripts, executes on schedule, troubleshoots results, and works with product line to recommend enhancements to business processes. (15%)

Other duties as assigned. (10%)

ERP Analyst 2
- Support:
Knowledge of business processes and technologies for assigned product line. Works with product owners, product teams, and other ITS teams to troubleshoot, analyze, gather requirements, and propose resolutions. Communicates potential impact of solutions. Executes solutions. Tests independently and in collaboration with product owners. Will be expected to work autonomously with other ITS teams, requiring less input and advisement from supervisor.

(30%)

Consulting/Enhancing:
Works with product owners, product teams, product managers, and vendors to understand business needs and vendor product roadmaps. Documents requirements into functional and technical specifications using a variety of business analytic techniques. Recommends solutions to product owners. Works with product team to implement and test enhancements based on University product roadmap priorities. Coordinates with other ITS…