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Hybrid IT Support & Escalation Analyst
Job in
Baton Rouge, East Baton Rouge Parish, Louisiana, 70873, USA
Listed on 2026-07-18
Listing for:
Exigo Technology Services
Full Time
position Listed on 2026-07-18
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Exigo Technology Services is seeking a Support Analyst II to provide intermediate technical support within our managed services division. You will diagnose, troubleshoot, document, and resolve issues across Microsoft 365, endpoints, and common applications while coordinating with Tier 1 teams and client IT contacts.
The role involves interacting with internal teams, engineers, and vendors, and may require after-hours or on-call support in a rotating schedule.
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