It Statewide Associate Analyst 1​/2​/3​/4 (Appdm Ldh Pos# 50581008

About This Job

The Division of Administration/Office of Technology Services has a vacancy. This position is located in the Applications and Data Management Section. Join a team where your expertise powers the future of Louisiana's technology! The Office of Technology Services (OTS) is on a mission: to be the trusted partner that drives innovation, strengthens reliability, and elevates IT excellence across the Executive Branch.

Every project we take on is backed by smart strategy, intelligent problem-solving, and a commitment to maximizing the State's return on its technology investments. We don't just support IT—we transform it. Now, OTS is looking for a skilled professional ready to work at an advanced level within our Application and Data Management (AppDM) Health team. This is your opportunity to play a key role in maintaining and supporting the Louisiana Medicaid Eligibility Determination System (LaMEDS)—a system that directly impacts residents across the state.

In this role, you'll be part of the LaMEDS Batch Team, using industry-trusted tools like IBM Workload Scheduler, Pentaho, JIRA, and SharePoint to ensure operations run smoothly and efficiently. You'll collaborate with developers and analysts, offering technical guidance that keeps our systems strong and our solutions forward-thinking. If you're driven, detail-oriented, and excited about contributing to meaningful statewide technology initiatives, this position gives you the platform to grow, innovate, and make an impact.

The Division of Administration is the state government's management arm and the hub of its financial operations. Division offices perform a wide variety of activities including overseeing the state's capital construction program, working to provide state and federal grants for community development, development of the state budget, providing technology services, giving agencies guidance in the state purchasing and contracting process as they seek goods and services, and administering a program that provides federal funds to help Louisiana residents recover from a series of devastating hurricanes.

Two years of experience in information technology; OR six years of full-time work experience in any field; OR an associate's degree in information technology; OR a bachelor's degree. EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

NOTE:

A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties:

-This is an Advanced level IT position in the Office of Technology Services (OTS), Application and Data Management (AppDM) Health and serves as Louisiana Medicaid Eligibility Determination System (LaMEDS) Batch Team member. The incumbent is responsible for supporting and maintaining the LaMEDS system. This position will utilize tools such as IBM Workload Scheduler, Pentaho, JIRA, and SharePoint. The incumbent will provide technical advice to developers and analysts.

-Supports daily LaMEDS User Acceptance Testing (UAT) activities and the mission-critical, nightly production batch cycle. Coordinate with contractors, Louisiana Department of Health (LDH) and other users on the appropriate technical and systems resources to complete the maintenance tasks related to the software tools and system components. Satisfy requests to setup new IWS batch jobs and to complete special weekend runs. Review and signoff on batch playbooks for accuracy;

validate and execute steps in batch run books. Conduct quality assurance reviews of LaMEDS by monitoring systems and interacting with AppDM Health management and LDH management. Conduct reviews of…