It Statewide Associate Analyst 1​/2​/3​/4 (Appdm Ldh Pos# 50581008

The Division of Administration/Office of Technology Services has a vacancy. This position is located in the Applications and Data Management Section. Req.
223881

Join a team where your expertise powers the future of Louisiana’s technology! The Office of Technology Services (OTS) is on a mission: to be the trusted partner that drives innovation, strengthens reliability, and elevates IT excellence across the Executive Branch. Every project we take on is backed by smart strategy, intelligent problem-solving, and a commitment to maximizing the State’s return on its technology investments.

We don’t just support IT—we transform it.

Now, OTS is looking for a skilled professional ready to work at an advanced level within our Application and Data Management (AppDM) Health team. This is your opportunity to play a key role in maintaining and supporting the Louisiana Medicaid Eligibility Determination System (LaMEDS)—a system that directly impacts residents across the state. In this role, you’ll be part of the LaMEDS Batch Team, using industry-trusted tools like IBM Workload Scheduler, Pentaho, JIRA, and SharePoint to ensure operations run smoothly and efficiently.

• Overseeing the state’s capital construction program
• Working to provide state and federal grants for community development
• Development of the state budget
• Providing technology services
• Giving agencies guidance in the state purchasing and contracting process as they seek goods and services
• Administering a program that provides federal funds to help Louisiana residents recover from a series of devastating hurricanes

Two years of experience in information technology; OR

Six years of full-time work experience in any field; OR

An associate’s degree in information technology; OR

A bachelor’s degree.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

NOTE:

A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.

• This is an Advanced level IT position in the Office of Technology Services (OTS), Application and Data Management (AppDM) Health and serves as Louisiana Medicaid Eligibility Determination System (LaMEDS) Batch Team member. The incumbent is responsible for supporting and maintaining the LaMEDS system. This position will utilize tools such as IBM Workload Scheduler, Pentaho, JIRA, and SharePoint. The incumbent will provide technical advice to developers and analysts.
• Supports daily LaMEDS User Acceptance Testing (UAT) activities and the mission‑critical, nightly production batch cycle. Coordinate with contractors, Louisiana Department of Health (LDH) and other users on the appropriate technical and systems resources to complete the maintenance tasks related to the software tools and system components. Satisfy requests to setup new IWS batch jobs and to complete special weekend runs. Review and signoff on batch playbooks for accuracy;
  
  validate and execute steps in batch run books. Conduct quality assurance reviews of LaMEDS by monitoring systems and interacting with AppDM Health management and LDH management. Conduct reviews of proposed system changes to ensure that the most effective designs are utilized. Analyze needs and answers questions regarding policies, standards, procedures or guidelines. Make recommendations regarding proper application and usage of policies, standards, and procedures.
• Performs advanced technical support and analysis in support of the LaMEDS system. Review and provide feedback on deliverables, technical documents, project plans, issues, risks, change requests and bugs. Participate in Knowledge Transfer sessions. Consult with contractors and other technical resources on batch processing failures and procedures. Troubleshoot and implement…