It Statewide Manager 2 (Dco​/Ots

The Division of Administration/Office of Technology Services has a vacancy. This job title has an assigned pay grade of TS-316. This position is located in Data Center Operations. Req
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The Office of Technology Services aims to be a responsible partner in delivering innovative, effective, and reliable solutions that support and enhance the IT functions within Executive Branch Departments. The Office of Technology Services will work to increase the return on the State's investment in technology by promoting smart decision-making, solving problems Intelligently, increasing the rate of project success, and fostering a skilled and professional staff.

The incumbent of this position manages and directs the activities of the Storage Backup/Recovery/DR unit which is responsible for all elements of open systems backup and recovery.

The Division of Administration is the state government’s management arm and the hub of its financial operations. Division offices perform a wide variety of activities including the following:
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Overseeing the state’s capital construction program
Working to provide state and federal grants for community development
Development of the state budget
Providing technology services
Giving agencies guidance in the state purchasing and contracting process as they seek goods and services
Administering a program that provides federal funds to help Louisiana residents recover from a series of devastating hurricanes

Six years of experience in information technology or administrative services; OR

Six years of full-time work experience in any field plus four years of experience in information technology or administrative services; OR
An associate’s degree in information technology plus four years of experience in information technology or administrative services; OR
A bachelor’s degree plus four years of experience in information technology or administrative services; OR
A bachelor’s degree with twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field plus three years of experience in information technology or administrative services; OR
A master’s degree plus three years of experience in information technology or administrative services.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

NOTE:

A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties:

• Lead and oversee the Storage, Backup, Recovery, and Disaster Recovery (DR) team within Data Center Operations, ensuring reliable and secure enterprise backup and recovery services.
• Supervise a team of technical professionals responsible for selecting, implementing, maintaining, and managing backup and recovery software, disaster recovery solutions, and supporting hardware.
• Manage daily team operations, including assigning work, evaluating performance, coaching employees, approving leave, and ensuring compliance with established standards and procedures.
• Direct the migration of customer backup data and disaster recovery plans into Office of Technology Services (OTS) enterprise Backup, Recovery, and Disaster Recovery services.
• Plan, coordinate, and oversee backup and disaster recovery operations, including software upgrades, testing, documentation, and disaster recovery exercises.
• Collaborate with OTS teams, vendors, and customers to implement new technologies, coordinate product deployments, and provide technical guidance and training.
• Evaluate current and emerging backup, recovery, and disaster recovery technologies to identify solutions that improve reliability, efficiency, and customer service.
• Work with software vendors to evaluate…