Support Engineer

Job Title - Artificial Intelligence / Machine Learning Support Engineer Remote - 06 weeks, then need to relocate to Baton Rouge, LA Pay Range - $30-$35/hr summary This profile outlines the desired skills and experience for an Artificial Intelligence/ Machine Learning Support Engineer, empowering teams to effectively identify and recruit qualified candidates. Ideal candidates should possess a strong foundation in Artificial Intelligence/ Machine Learning, and natural language processing, with a specific emphasis on data analysis, data pipelines, and model deployment.

They should be capable of troubleshooting model-related issues, optimizing model performance, and providing expert support for various Artificial Intelligence/ Machine Learning platforms. Technical

Skills:

Compute Fundamentals:
Demonstrates a deep understanding of compute concepts, including virtualization, containerization, operating systems, and system administration. Cloud Technologies:

Experience with cloud platforms like AWS, and Azure, including their Artificial Intelligence/ Machine Learning services. Generative AI:

Experience with LLMs and Generative AI, and Cloud Products and services (e.g Vertex AI, Dialogflow, Gemini) Machine Learning Development:

Experience with Machine Learning model development and deployment. Artificial Intelligence/ Machine Learning Frameworks:

Experience with frameworks for deep learning (e.g. PyTorch, Tensor Flow, Jax, Ray, etc.), AI accelerators (e.g. TPUs, GPUs), model architectures (e.g. encoders, decoders, transformers), and using machine learning APIs.

Experience:

Troubleshooting Code

Experience:

Experience reading code in a general-purpose coding language (e.g., Java, C, C++, Python, Shell, Go, or JavaScript, etc.) or in system design. Artificial Intelligence/ Machine Learning

Experience:

Experience with Machine Learning model development and deployment. Troubleshooting

Experience:

Experience in troubleshooting, diagnosing, and resolving complex issues. Support

Experience:

Familiarity with support methodologies, case life cycles, and analytical skills for breaking down issues. The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually – as applicable.