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Level 2 IT Support Specialist – Customer‑Focused Help Desk
Job in
Baton Rouge, East Baton Rouge Parish, Louisiana, 70873, USA
Listed on 2026-09-09
Listing for:
Blue Cross and Blue Shield of Louisiana Inc.
Full Time
position Listed on 2026-09-09
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Blue Cross and Blue Shield of Louisiana Inc. is seeking an IT Support Analyst to resolve level two problems presented by customers via telephone, self-service and email. This role emphasizes proactive coaching, issue identification, and creating/maintaining support documentation for the department and customers.
Residency in or relocation to Louisiana is preferred. A High School Diploma or equivalent is required, with an associate degree preferred.
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