Pharmacy; PBM), Product Analyst

Position: Pharmacy (PBM), Product Analyst
Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance.

We also have comprehensive leadership and technical development academies to help build your skills and capabilities.

Summary The Pharmacy (PBM), Product Analyst oversees the entire lifecycle of their products during project implementations, from requirements through project go live.
They act as a trusted partner to various business units, including Implementation practice, Operations, Clinical, Account/Client Management, Customer Service, and Technical teams. This role drives initiatives from inception to execution, prioritizing key activities that significantly impact bottom-line performance. Notably, this position does not have any direct reports.

Your role in our mission

Develop and maintain strong relationships across product lines or business units, ensuring effective communication at all levels and fostering open dialogue with customers and stakeholders to identify and solve problems.

Oversee the entire implementation lifecycle, from idea intake to delivery of new products, capabilities, integrations, or other offerings.

Create, maintain, and oversee the product base configuration for claims processing system.

Develop and provider oversight in the “demo” environment to always ensure operations readiness.

Provide oversight to multiple implementations; and ensure continuity between projects.

Gain a deep understanding of customer experiences to develop customer relationships.

Lead and participate in business and industry work groups, contributing meaningful input into implementations, product roadmaps and strategy.

Prioritize work to ensure development efforts focus on delivering the most impactful outcomes for business owners and stakeholders, aligned with required timelines and corporate objectives.

Collaborate with design, architecture, testing, and engineering teams to ensure solutions address business problems identified in strategic initiatives and projects.

Work with implementation stakeholder and provide approval of environment readiness for each release into implementation environments.

Work with business stakeholders to ensure proper requirement documentation, including those needed for system acceptance and adoptability.

Act as a trusted advisor to support key business units and customers in available product offerings.

Foster a collaborative environment for sharing knowledge, innovation, and learning across the organization.

Work with internal departments and/or customers to evaluate and improve the configuration and supportability of products.

Serve as a subject matter expert (SME) on assigned products

What we're looking for
10+ years PBM Pharmacy experience including Pharmacy Implementation experience

Deep understanding of Pharmacy or PBM Ecosystems is highly preferred and critical for success in this role Demonstrated ability to Implement Products from intake and strategy through delivery, roadmap execution, and continuous improvement

Hands on experience working in Agile Environments while partnering closely with Engineering, Architecture, and Business Teams to deliver solutions

Strong skill in converting Complex Business Requirements into Technical Solutions, Supported by Data Analysis, Prioritization, and Measurable Outcomes What you should expect in this role Fully remote opportunity with the option to…