Supply Chain Manager

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Company: International SOS

At International SOS, we are in the business of protecting and saving lives. For 40 years, we have delivered customised security risk management, health, and wellbeing solutions to organisations worldwide. With a presence in 90 countries and a team of nearly 13,000 experts, we provide 24/7 support to help organisations fulfil our Duty of Care responsibilities.

Now, we’re looking for talented individuals to join our team and make a difference.

• An Integral role within the Medical Services Center – Baton Rouge for the delivery of supply & fleet management services pertaining to Medical Services and Commercial Maritime function, which is efficient, recognised and profitable.
• Provide overall management of the Supply Chain, Fleet Management & Commercial Maritime function including Logistics, Procurement, Vendor Selection & Pre-Qualification, Stock Management, Bid Responses, Rental Solution & Deployable Assets including Fleet in accordance with International SOS Standards.
• Ensure that clients’ service expectations and quality levels are met as per the KPI’s aligned with the Medical Services Center.
• Produce regular reporting on activity, inventory and status and availability of deployable assets.

This is a full-time Monday to Friday 8 am until 5 pm role located at our Baton Rouge office.

• Manage the day to day running of the supply chain team, ensuring that Medsite medications and consumables orders are fulfilled in a timely fashion as well as ensuring the availability and timely deployment of deployable assets which include but are not limited to ambulances (ATV/ERV), rescue trucks, responder bags/medical kits, defibrillators, etc.
• Attend meetings with Operations & Sales team to understand requirements for deployable assets and planning.
• Maintain and improve the department policies, standards, and procedures documentation.
• Document and address non-compliances identified in Audit Tools.
• Implement best practices including, setting of client service standards, supplier management, planning, inventory management and logistics to increase client satisfaction and to reduce risk to Intl.
  
  SOS.
• Build and maintain a positive working relationship with the suppliers, partners and operations teams including onsite health care professionals as appropriate.
• Produce detailed reporting weekly and monthly on key areas including but not limited to team activity, inventory, status and availability of deployable assets, items current out of service, journey management and exceptions.
• Attend client meetings, keep action trackers and provide reporting where required.
• Actively manage operations to meet the applicable budget on gross profit and general expenses for the supply chain team.
• Develop and implement procedures as required for end-to-end processes including submitting clients estimates, client purchase orders, vendor purchase orders, client invoicing and supplier payments.
• Comply to GAPP, Group Standards, Intl.
  
  SOS Procedures and Business Rules for Med Supply Services.
• Ensure that supplier contract information is available to relevant procurement and billing teams for correct billing.
• Ensure that pricing is updated on the relevant platforms where fixed pricing models are applicable for correct billing.
• Manage existing and as needed identify suitable suppliers who will be providing best pricing, good quality products and timely service. Carry out the appropriate credentialing / audits on vendors by using Intl.
  
  SOS supplier pre-qualification tools and follow-up on corrective actions.
• Ensure that all suppliers have service level agreement with relevant KPI’s and that those agreements are signed off and stored according to Intl.
  
  SOS standards.
• Ensure that supplier KPI measurement and at least annual discussion are conducted.
• Undertake market reviews and conduct comparative bid analysis as required.
• Ensure that the required systems (Medical Services / Commercial Maritime) are implemented, correctly used and up to date. The appropriate reporting is being developed/used and…