Facility Operations Manager - Raising Caine's River Center

Facility Operations Manager - Raising Caine's River Center

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Position:
Facility Operations Manager

Reports to:

Director of Facility Operations.

Summary:

Legends Global is searching for a full-time Facility Operations Manager. The position is located in Baton Rouge, LA. The Operations Manager is responsible for assisting in the oversight of daily activities required to run, maintain, and service the Raising Cane’s River Center, and/or events.

• Coordinate operations activities with other building departments and ensure adherence to Event Work Orders and show requirements.
• Ensure compliance with facility rules, regulations, policies, and procedures within the Operations Department.
• Monitor and maintain the cleanliness, safety, and standard maintenance of the facility and associated premises, overseeing ongoing maintenance projects for quality and timely completion.
• Monitor, evaluate, and ensure facility readiness and smooth operations during events.
• Serve as Manager on Duty as required.
• Supervise part‑time employees.
• Oversee the facility keying system and checking out keys as necessary.
• Maintain the maintenance and repair log with City Public Works and City Buildings & Grounds.
• Update the Altum facility preventative maintenance system, observe, enter, and collect facility repair and maintenance work orders as necessary.
• Schedule and monitor the HVAC system optimally based on event load.
• Respond to phone calls, text messages, and emails within 24 hours, utilizing the company‑issued cell phone.
• Maintain safe, secure, and sanitary working conditions, leaving the work area clean and orderly.
• Adhere to all Legends Global policies outlined in the Human Resources Policies and Procedures Manual, and the Business Code of Conduct.
• Perform other duties as assigned.

• Experience:
  
  3 years of experience in facility management, operations, or a related field at an arena, theater, or exhibition/convention center.
• Knowledge of Facility Operations:
  In‑depth knowledge of facility management principles, practices, and industry standards; familiarity with building codes, regulations, and compliance requirements.
• Leadership and Management
  
  Skills:
  
  Strong leadership abilities with the capacity to manage and motivate a diverse team.
• Technical Expertise:
  Proficiency in facility systems, including HVAC, electrical, plumbing, and other building systems.
• Empowered to supervise staff, coordinate workflows, and ensure operational efficiency.

• Communication:
  Excellent verbal and written communication skills.
• Problem‑solving:
  Strong analytical and problem‑solving skills to identify and resolve facility‑related issues.
• Attention to Detail:
  Meticulous attention to detail in overseeing facility operations, maintenance, and safety protocols.
• Regulatory Compliance:
  Familiarity with local, state, and federal regulations related to facility operations, safety, and environmental standards.
• Technology Proficiency:
  Proficiency in using facility management software, CAFM systems, and other relevant tools.
• Interpersonal
  
  Skills:
  
  Strong interpersonal skills to build positive relationships with internal and external stakeholders.

The role requires flexibility to work flexible hours, including nights, weekends, holidays, and regular business hours. Physical requirements include reaching, walking, stooping, lifting up to 50 lbs, and standing for extended periods. The position may be exposed to adverse conditions such as fumes, wet floors, dust, and noise.

Please note that this job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with the role.

• Mid‑Senior level

• Full‑time

• Management and Manufacturing

• Entertainment Providers