Regional Operations Manager

Overview

Are you seeking an opportunity that makes a difference and leads a team? Do you want to have an impact on improving health and people’s lives? If your answer is “yes”, then we invite you to become a Regional Operations Manager with Lab Corp.

Lab Corp is seeking a result-driven Regional Operations Manager to oversee the pick-up/delivery service of test samples, supplies and reports within a designated geographic area. The role also oversees specimen processing, data entry, and customer service within the South Louisiana and South Mississippi region. You will work in a fast-paced, customer-focused environment as part of Lab Corp’s mission of Improving Health and Improving Lives.

Geography Covered: South Louisiana and South Mississippi

Work Schedule: Monday – Friday 8:00am–5:00pm; additional days and hours may be required.

• Oversee daily operations, manage budgets, and set performance objectives.
• Achieve business goals and revenue targets.
• Recruit and train team members; support the general manager and conduct performance appraisals.
• Provide coaching and mentoring to supervisory staff.
• Manage internal and external stakeholder relations.
• Ensure all policies and procedures are updated and implemented in each territory in compliance with state and federal regulations and company guidelines.
• Ensure company standards and procedures are followed.

Plan, evaluate, and optimize operations to be efficient and cost-effective.

• Monitor monthly productivity and report deviations as necessary.
• Resolve client-related matters or customer complaints appropriately.
• Ensure productivity, efficiency and inventory levels are properly maintained.
• Complete regular and timely financial analyses for all department-related positions.
• Prepare and present monthly, quarterly, and annual statements, analyses, and reports on operations and finances.
• Report on performance, compliance or staffing-related issues and work with the appropriate departments toward resolution.
• Perform operational duties such as payroll and monthly schedules.
• Manage costs by minimizing employee turnover and controlling overtime costs.
• Prepare specimens when needed and travel to additional sites as necessary.

• High school diploma or equivalent required;
  Associate's degree or higher preferred.
• Previous experience as an operations manager managing several direct reports; minimum 6 years of relevant experience.
• Ability to solve problems and provide solutions under minimal supervision.
• Strong leadership skills with proven ability to manage, motivate and mentor a team.
• Excellent verbal and written communication skills; ability to communicate professionally with internal and external customers.
• High level of attention to detail with strong organizational skills; comfortable making decisions in a changing environment.
• Valid driver’s license and good driving record.
• Proficient with MS Office programs.

Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including:
Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.

For more detailed information, please .

Labcorp Is Proud To Be An Equal Opportunity Employer. Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic.

Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply. If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.