Lead Technician Fire and Water Damage Restoration

Benefits

• Competitive salary
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Paid time off
• Training & development
• Vision insurance

The Lead Technician at Service Master Elite Restore works with the Project Manager to oversee restoration projects, ensuring high-quality service delivery and customer satisfaction. This role involves leading a team of technicians, managing project timelines, and maintaining compliance with safety and industry standards.

• Project Management: Helps Project Manager with restoration projects from start to finish, including assessment, planning, and execution. Ensure projects are completed on time and within budget.
• Team Leadership: Supervise and mentor a team of technicians, providing guidance and training to enhance skills and performance.
• Communication: Serve as the primary point of contact to the Project Manager, addressing inquiries and providing updates on project status.
• Technical Expertise: Perform restoration and mitigation tasks, including water damage restoration, fire damage cleanup, mold remediation, and other related services.
• Quality Control: Work alongside the Project Manager to ensure all work meets company standards and industry regulations. Conduct inspections to verify the quality of work performed.
• Inventory Management: Manage inventory of equipment and supplies, ensuring all necessary materials are on hand for projects.
• Safety Compliance: Enforce safety protocols and ensure that all team members adhere to safety regulations and practices.
• Reporting: Maintain accurate records of project progress, materials used, and any issues encountered. Provide regular updates to management.

• High school diploma or equivalent; additional technical training or certifications in restoration or a related field is preferred.
• Proven experience in restoration services, with a minimum of two years in a supervisory role.
• Strong knowledge of restoration techniques and equipment.
• Excellent leadership and communication skills.
• Ability to manage multiple projects simultaneously and work under pressure.
• Valid driver’s license and clean driving record.
• [Optional:
  Certifications such as IICRC, WRT, or similar are a plus.]

• Willingness to work in various environments, including residential and commercial properties.
• Ability to lift heavy objects and perform physical tasks.
• Availability for on-call work as needed.

• Competitive salary and performance-based incentives.
• Comprehensive health benefits.
• Opportunities for professional development and certification.