IS Director of Operations and Applications

• Job Category IS Director of Operations and Applications
• Employee Type Full-Time

JOB PURPOSE OR MISSION:
Responsible for the strategic planning, direction and accountability for information systems for the healthcare system. Makes decisions that could seriously affect the division, department and/or GHS System’s financial and performance objectives and strategic results. Develops and is accountable for budget for department or multiple functional areas. Direct reports may include managers, supervisors, and/or staff employees including responsibility for performance reviews, hiring, disciplinary actions and terminations.

Provides technology vision and leadership for developing and implementing information system initiatives that improve cost effectiveness, healthcare service quality and business development.

CRITERIA A:
Everyday Excellence Values
- Employee demonstrates Everyday Excellence values in the day-to-day performance of their job.

• Demonstrates courtesy and caring to each other, patients and their families, physicians, and the community.
• Takes initiative in living our Everyday Excellence values and vital signs.
• Takes initiative in identifying customer needs before the customer asks.
• Participates in teamwork willingly and with enthusiasm.
• Demonstrates respect for the dignity and privacy needs of customers through personal action and attention to the environment of care.
• Keeps customers informed, answers customer questions and anticipates information needs of customers.

CRITERIA B:
Corporate Compliance
- Employee demonstrates commitment to the Code of Conduct, Conflict of Interest Guidelines, and the GHS Corporate Compliance Guidelines.

• Practices diligence in fulfilling the regulatory and legal requirements of the position and department.
• Maintains accurate and reliable patient/organizational records.
• Maintains professional relationships with appropriate officials; communicates honesty and completely; behaves in a fair and nondiscriminatory manner in all professional contacts.

CRITERIA C:
Personal Achievement
- Employee demonstrates initiative in achieving work goals and meeting personal objectives.

• Sets goals and action plans to achieve objectives.
• Completes assignments following accepted procedures and practices, even when workloads and demands are high.
• Adheres to high moral principles of honesty, loyalty, sincerity, and fairness (integrity).

CRITERIA D:
Performance Improvement
- Employee actively participates in Performance Improvement activities and incorporates quality improvement standards in his/her job performance.

• Strives to continuously improve all aspects of the business operation through quality improvement initiatives.
• Assures the accuracy of data, work, or information and contributes ideas and suggestions to improve approaches, methodologies, and productivity.
• Willingly participates in organization and/or department quality initiatives

CRITERIA E:
Cost Management
- Employee demonstrates effective cost management practices.

• Demonstrates effective time management to promote productivity and cost efficiency.
• Uses material goods wisely, is conscious of the environment and is accountable for prudent use of our talents and financial resources.
• Develops appropriate budget(s) for areas of responsibility.
• Effectively manages budget(s) and continually monitors key cost areas

CRITERIA F:
Leadership – Employee demonstrates effective leadership by developing standards of performance, determining areas of responsibility and accountability and delegating authority.

• Invites input from others and shares ownership and recognition.
• Inspires people by example and…