ER Tech II- Emergency Department, Bluebonnet; Nights

Position: ER Tech II- Emergency Department, Bluebonnet (FT Nights)

JOB PURPOSE OR MISSION

Works collaboratively with and under the direct supervision of a registered nurse to participate in the delivery of patient care for the improvement of quality of life for patients and families. Job is performed appropriately for the age population served as defined in the department’s scope of care.

PERFORMANCE CRITERIA CRITERIA A:
Everyday Excellence Values

Employee demonstrates Everyday Excellence values in the day‑to‑day performance of their job.

PERFORMANCE STANDARDS

• Demonstrates courtesy and caring to each other, patients and their families, physicians, and the community.
• Takes initiative in living our Everyday Excellence values and vital signs.
• Takes initiative in identifying customer needs before the customer asks.
• Participates in teamwork willingly and with enthusiasm.
• Demonstrates respect for the dignity and privacy needs of customers through personal action and attention to the environment of care.
• Keeps customers informed, answers customer questions and anticipates information needs of customers.

CRITERIA B:
Corporate Compliance

Employee demonstrates commitment to the Code of Conduct, Conflict of Interest Guidelines, and the GHS Corporate Compliance Guidelines.

PERFORMANCE STANDARDS

• Practices diligence in fulfilling the regulatory and legal requirements of the position and department.
• Maintains accurate and reliable patient/organizational records.
• Maintains professional relationships with appropriate officials; communicates honesty and completely; behaves in a fair and nondiscriminatory manner in all professional contacts.

CRITERIA C:
Personal Achievement

Employee demonstrates initiative in achieving work goals and meeting personal objectives.

PERFORMANCE STANDARDS

• Uses accepted procedures and practices to complete assignments.
• Uses creative and proactive solutions to achieve objectives even when workload and demands are high.
• Adheres to high moral principles of honesty, loyalty, sincerity, and fairness.
• Upholds the ethical standards of the organization.

CRITERIA D:
Performance Improvement

Employee actively participates in Performance Improvement activities and incorporates quality improvement standards in his/her job performance.

PERFORMANCE STANDARDS

• Optimizes talents, skills, and abilities in achieving excellence in meeting and exceeding customer expectations.
• Initiates or redesigns to continuously improve work processes.
• Contributes ideas and suggestions to improve approaches to work processes.
• Willingly participates in organization and/or department quality initiatives.

CRITERIA E:
Cost Management

Employee demonstrates effective cost management practices.

PERFORMANCE STANDARDS

• Effectively manages time and resources
• Makes conscious effort to effectively utilize the resources of the organization — material, human, and financial.
• Consistently looks for and uses resource saving processes.

CRITERIA F:
Patient & Employee Safety

Employee actively participates in and demonstrates effective patient and employee safety practices.

PERFORMANCE STANDARDS

• Employee effectively communicates, demonstrates, coordinates and emphasizes patient and employee safety.
• Employee proactively reports errors, potential errors, injuries or potential injuries.
• Employee demonstrates departmental specific patient and employee safety standards at all times.
• Employee demonstrates the use of proper safety techniques, equipment and devices and follows safety policies, procedures and plans.

JOB FUNCTIONS

ESSENTIAL JOB FUNCTIONS include, but are not limited

1. Performs direct and indirect patient care promptly and courteously as directed by registered nurse and/or physician to facilitate patient flow through the Emergency Department. PERFORMANCE STANDARDS

• Assists in the initial assessment and management of illness or injury to emergency patients in accordance with specified protocol and procedure.
• Reports changes in the patient’s condition, in a timely and accurate manner, to the patient’s primary nurse.
• Provides direct treatment care according to hospital policy (i.e., splints, ace wraps, dressings, connecting to monitors, urinary catheterization and skin preps) in conformity with recognized safe practices.
• Assists with the collection…