Medical Assistant or LPN - ONeal Clinic

Job Purpose and Mission

Assist the physician in coordinating care appropriate for the needs of the age population served, as defined in the department's scope of service and under the direction/supervision of the physician, clinic RN and/or clinic manager.

1. Performs basic physical assessment on patients collecting data essential for treatment.

• Collects all assessment data prior to the physician encounter in accordance with policy and communicates the presence of emergent identified problems immediately to the physician.
• Data collected (patients' height, weight, vital signs and history) is 100% accurate.

2. Performs patient care according to standards of care and the needs of the patient.

• Administers medications as ordered by physician and adhering to policy, with 100% accuracy.
• Performs treatments as prescribed and directed by physician and adhering to policy.
• Performs independent treatments as patient condition warrants, as ordered by physician, adhering to clinic policy and protocol.
• Performs phlebotomy as directed by physician, using proper technique 100% of the time, and in compliance with company policy.

3. Answers and responds to all incoming patient care related phone calls.

• Assesses and accurately determines the purpose of the call according to policy.
• Discusses the nature of the call with the physician and responds according to physician instruction.
• Documents, with 100% accuracy, all independent actions and physician instructions.

4. Assists in the data management processes of the clinic.

• Assists with clinic charges, with 100% accuracy, as needed.
• Updates patient clinical records with 100% accuracy, as needed.

5. Performs all other duties as assigned.

Experience

Required – 1 to 2 years in the clinic setting.

Education

Required – none.

Preferred – High School Diploma or GED and Completion of a Medical Assistant program.

Certifications & Licensure

Required – Current Medical Assistant Certification.

Special Skills or Knowledge

Required – none.

• HIPAA - Maintains knowledge of and adherence to all applicable HIPAA regulations appropriate to job position including but not limited to paper and electronic medical records without limitation, patient demographics, lab, radiology and films results, surgery/appt schedules, patient financial and 3rd party billing information, patient related complaints, information related to patient location and religious beliefs.
• SAFETY - Maintains knowledge of and adherence to all applicable safety practices appropriate to job position including but not limited to incident reporting, hands on waste, sharps and linens, PPE, exposure control plans, hand washing, environmental rounds to ensure safety, administers meds/blood products, receives orders for patients, clinical alarms, collects blood samples for all age groups.

• Everyday Excellence Values - Employee demonstrates Everyday Excellence values in the day‑to‑day performance of their job.
• Demonstrates courtesy and caring to each other, patients and their families, physicians, and the community.
• Takes initiative in living our Everyday Excellence values and vital signs.
• Takes initiative in identifying customer needs before the customer asks.
• Participates in teamwork willingly and with enthusiasm.
• Demonstrates respect for the dignity and privacy needs of customers through personal action and attention to the environment of care.
• Keeps customers informed, answers customer questions and anticipates information needs of customers.
• Corporate Compliance - Employee demonstrates commitment to the Code of Conduct, Conflict of Interest Guidelines and the GHS Corporate Compliance Guidelines.
• Practices diligence in fulfilling the regulatory and legal requirements of the position and department.
• Maintains accurate and reliable patient/organizational records.
• Maintains professional relationships with appropriate officials; communicates honestly and completely; behaves in a fair and nondiscriminatory manner in all professional contacts.
• Personal Achievement - Employee demonstrates initiative in achieving work goals and meeting personal objectives.
• Uses accepted procedures and…