Bartender; Grave Shift

Our philosophy is to hire people with wonderful attitudes, who are dedicated to providing extraordinary service to our guests and colleagues. We believe in focusing on Team Members’ talent in order to discover their strengths and develop them to continue growth within the company.

• Top industry pay
• Tuition Reimbursement
• 401k with company match
• Paid Time Off

The Bartender ensures quality guest service and a favorable gaming experience for guests. In addition to providing outstanding guest service to internal and external guests.

• Build guest relations throughout every shift by talking with guests, making them feel welcome and comfortable, and inviting them back.
• Prepare drinks correctly and promptly for guests.
• Sell cigarettes and amenities to guests, accurately ringing orders, taking payments, and making change as necessary.
• Understand and adhere to established cash handling procedures and policies.
• Assist with cleaning the service and storage areas and restocking of inventory.
• Appropriately use all bar equipment and point of sale systems.
• Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations.
• Keep work area in a clean and orderly manner.
• Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
• Handle routine guest complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.
• Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
• Perform other duties as assigned or reasonably requested by any member of management.

• A high school diploma or GED equivalent is preferred.
• Must possess excellent teamwork, interpersonal, guest service, written and verbal communication skills.
• Must have a professional demeanor and presence with the ability to interact with guests and team members in the Company.

The Queen Casino & Entertainment and its affiliates are an equal opportunity employer.