Key Account Coordinator

Key Account Coordinator

Location:

Baton Rouge, LA, US, 70817 Gonzales, LA, US, 70737 Broussard, LA, US, 70518 Baton Rouge, LA, US, 70809 Alexandria, LA, US, 71302 Baton Rouge, LA, US, 70815 Kenner, LA, US, 70062 Harvey, LA, US, 70058 Kenner, LA, US, 70062 Lafayette, LA, US, 70506 Geismar, LA, US, 70734 Baton Rouge, LA, US, 70809 Baton Rouge, LA, US, 70809

Job Type: Full-time

Date:
Feb 11, 2026

Company:
Herc Rentals

Herc Employee Career Portal ((Use the "Apply for this Job" box below).)

Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2024 pro forma total revenues reaching approximately $5.1 billion. Herc Rentals’ parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol “HRI.” Herc Rentals serves customers through approximately 612 locations and has about 9,900 employees in North America as of September 30, 2025.

The Key Account Coordinator position is designed to resolve our customers’ needs as a single point of contact, coordinate the activities of all personnel within the branch, and provide the reporting and tracking of all daily business activities within a district. This is an excellent opportunity for motivated self‑starters who want to enhance their skills with a company whose reputation speaks for itself.

• Centralized support for Reps within the District to run reservations and opportunities
• Assigned Customers
• Key Customers to the District that require a “Single Point of Contact”
• Customers that do business Regionally/Multi-Regionally that are not handled by Customer Care/Central Res where order flow is excessive for local managing.
• Adept at sourcing fleet within District/Region to fill orders. Escalation process with DM/RVP/RFM
• Answer customer inquiries and resolve their issues/concerns
• Schedule delivery and pick up of equipment
• Maximize/generate additional sales revenue through superior customer service on all existing orders Finalize sales from all inbound inquiries and successful outbound telemarketing
• Provide customers with expert advice on the selection, operation, and maintenance of all the various types of equipment
• Additional Responsibilities:
• Generate, process, analyze and review the daily business reports

• Professional working experience preferred
• Valid driver’s license
• Bachelor's degree preferred
• Work out of separate office within Branch. Position not located on counter and not remote.
• Participate in Sales meetings, District management meetings and SFDC
• Work in Service Cloud being linked to other Regional Key Account Coordinators for back-up and team communications
• Excludes Pro Solutions and HES
• District Cost center allocated to supported District Branches
• Customer Solutions & Ops Support:
  Support role in terms of strategy, training & systems and backup
• Solid and proven computer skill set (knowledge of MS Office is preferred)

• Ability to engage in natural verbal interaction with customers
• Able to walk into unfamiliar environments and adjust rapidly to the setting
• Customer service focused
• Attention to detail
• Multi-task on multiple assignments within a fast-paced environment

Req #: 67188

Pay Range: $60k - $65k+ base salary & Quarterly Bonus

Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.

Medical, Dental, and Vision Coverage

Life and disability insurance

Flex spending and health savings accounts

Virtual Health Visits

24 Hour Nurse Line

Healthy Pregnancy Program

Tobacco Cessation Program

Weight Loss Program

401(k) plan with company match

Employee Stock Purchase Program

Paid Time Off (Holidays, Vacations, Sick Days)

Paid parental leave.

Military leave & support for those in the National Guard and Reserves

Employee Assistance Program (EAP)

Adoption Assistance Reimbursement Program

Tuition Reimbursement Program

Auto & Home Insurance Discounts

Company Paid Life Insurance

Supplemental Life Insurance

Accidental Death & Dismemberment Insurance

Company Paid Disability Insurance

Supplemental Disability Insurance

Group Legal Plan

Critical Illness Insurance

Accident Insurance

Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.

Nearest Major Market: Baton Rouge

Job Segment: Inside Sales, Telemarketing, Sales, Customer Service