Service Center Sales Manager Job Baton Rouge area,Louisiana USA,Sales

Service Center Sales Manager – Baton Rouge Service Center, Gulf Region – XOMOX, WTA, Pacific

Position Title:

Service Center Sales Manager

Date Reviewed:

August 24, 2026

Reports to Role:

Regional Sales Manager

Location:

Baton Rouge Service Center (Gulf Region)

Direct / Indirect Reports:

3-5 Directs (Technical Sales & Service Reps, Inside Sales Associates)

Business Unit and

Position Summary:

Crane Chem Pharma & Energy Flow Solutions ( ) is a division within the Fluid Handling Business Segment of Crane Co ( ), a US multi-national which specializes in highly engineered products in niche markets. Crane Chem Pharma & Energy Flow Solutions designs, manufactures, markets and distributes a range of process valves and actuators under multiple brand names for a wide range of applications in a number of industries including the refinery, chemical, biopharmaceutical, and energy industries.

Principle

Duties:
Financial Performance & Growth:

- Own the Baton Rouge Service Center sales plan and lead the team to profitable growth across specialty CPE products (Xomox, WTA, Pacific HF) and services, scaling from ~$3M (2026) to $10M by 2029
- Set territory and account strategy for the team; prioritize MRO growth, conversion accounts, and key project pursuits
- Build, coach, and hold the team accountable to individual sales targets, funnel health, and quote-to-order conversion
- Direct the Inside Sales team to progress the opportunity funnel and ensure timely, high-quality follow-up on all inbound leads
- Coordination with Field Sales Team to drive growth and opportunities

Operational Excellence:

- Oversee identification and management of projects across the territory
- Coach the team to identify key influencers at Target Key Accounts and End Users and to implement value-based sales strategies for their applications
- Consolidate and own the sales forecast for BRSC
- Own customer responsiveness at the service center, setting and monitoring target phone/email response times and a consistent, professional first point of contact
- Partner with operations to improve the order booking process and inventory positioning, shortening lead times and improving on-time delivery
- Direct marketing and communication initiatives that promote the BRSC and its capabilities to end users and channel partners in the region

Technical Knowledge Acquisition and Application:

- Maintain a detailed and comprehensive knowledge of the product line s and the value proposition s within specific applications
- Maintain a detailed and comprehensive knowledge of the Sales specific tools
- Recommend product modifications, improvements, new products, or new applications

People & Culture:

- Recruit, onboard, develop, and retain a high-performing sales and inside sales team; conduct 1:1s, coaching, and performance reviews
- Personally maintain senior-level relationships with key End Users and Channel Partners and support the team in their relationship-building

Qualifications/

Experience:

Essential Qualifications /

Experience:

- Bachelor’s degree in a technical/ engineering discipline or equivalent; 10+ years of technical sales experience including 5+ years of experience in Service Sales, and 5+ years of prior team lead or supervisory experience.
- Demonstrated people-leadership skills: coaching, developing, and holding a sales team accountable to targets
- Strong business acumen with the ability to manage a sales P&L and forecast
- Skilled in value-based selling and contract negotiation to win MRO and project orders versus competition, and able to coach the team to do the same
- High-energy, competitive leader who builds a winning, accountable team culture

Desirable Qualifications /

Experience:

- Valve Products and Market Knowledge
- Chemical & Refining Industry and application…