Gulf Coast JCB - Shop Service Technician

Gulf Coast JCB is a fast-growing, high-performance heavy equipment dealer serving customers across the Gulf Coast. We take pride in exceptional customer service, reliable support, and a team that shows up when it counts. We are an authorized dealer for JCB construction equipment—including skid steer loaders, compact track loaders, backhoes, wheel loaders, excavators, and telehandlers.

Service technicians are the backbone of our dealership and the face of our service promise. This role is essential to delivering uptime, earning customer trust, and building a reputation of excellence along the Gulf Coast. Reporting to the Service Manager, the Service Technician is responsible for diagnosing, repairing, and maintaining a wide variety of construction and industrial equipment.

Full Time, Non-Exempt

Gulf Coast JCB, 13769 Airline Hwy, Baton Rouge, LA 70817

JCB offers a comprehensive benefits package, including medical, dental, and vision insurance; 401 (k) retirement plan; paid time off and paid holidays.

• Troubleshoot and repair excavators, skid steers, track loaders, boom lifts, rollers, and other
• machinery.
• Repair, replace, and rebuild components on hydraulic, mechanical, electrical, and powertrain systems.
• Perform preventative maintenance, annual inspections, and certifications.
• Diagnose hydraulic system issues.
• Read and interpret parts diagrams, service manuals, wiring schematics, and hydraulic schematics.
• Document work is performed and complete service reports accurately.
• Maintain a clean, safe, organized work environment.
• Represent Gulf Coast JCB professionally with customers and coworkers.
• Other duties as assigned

• 3–5 years of experience repairing and maintaining compact or heavy construction equipment.
• Vocational training may be considered in lieu of experience.
• Welding experience.
• Computer literate with ability to learn diagnostic software.
• Strong history of safe work habits.
• High school diploma or GED.
• Basic math and measurement skills.
• Must pass any drug screens, background checks, and any pre-employment tests, which will be conducted in accordance with applicable law.

• Ability to organize, prioritize, and manage tasks.
• Capable of working independently with minimal supervision.
• Ability to read and understand hydraulic, mechanical, and electrical schematics.
• Strong mechanical aptitude and attention to detail.
• Commitment to high-quality work.
• Positive attitude and strong work ethic.
  
  Strong problem-solving and analytical skills.
• Ability to work in a high-stress environment.
• Ability to understand processes (system and non-system), troubleshoot, develop, and recommend solutions.
• Enjoy working in a dynamic environment and be a self-motivated team player.

• Both office environment and occasionally manufacturing/factory environment.
• Subject to noise and temperature changes.

The physical demands described here are representative of those required of an employee to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to:

• Remain stationary, operate hands to finger, handle, or feel, reach with hands and arms, and talk or hear.
• The employee is occasionally required to stand and move and/or walk.
• The employee must frequently move and/or transport up to 10 pounds.
• Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus.

JCB is an equal employment opportunity (EEO) employer in accordance with applicable federal, state,…