Road Supervisor

Road Supervisor - LSU- 55323

Transdev in Baton Rouge, LA is hiring a Road Supervisor. Road Supervisors ensure all routes are completed in compliance with safety procedures. We are seeking customer service-oriented professionals who are dedicated to safety. The Road Supervisor is responsible for maintaining the performance of service and attends to all day-to-day issues regarding routes, customer concerns, vehicles issues and the Operator team's performance.

Transdev is proud to offer:

Non-CBA Position:

Position Subject to Collective Bargaining Agreement:

* $21.00 (Non-Union Collective Bargaining Agreement Payscale)

* Starting pays $21.00 with progression to $25.00 over 1 year.

Benefits Include:

* Vacation: 1st year of service: 80 hours

* Insurance:
Medical, Dental & Vision after 30 calendar days of employment for full-time employees, life insurance, 401K retirement benefits, and company holidays.

Key Responsibilities:

* Demonstrates and promotes a "safety first" lifestyle at the location.

* Ensure operators are fit-for-duty at all times and ensure scheduling compliance.

* Ensures operator pre- and post-trip operating procedures.

* Ensure on-time-performance specifications.

* Prepares and submits required reports in a timely manner.

* Responds to any service-related assignments.

* Assesses safety conditions of all aspects of bus service and monitors operator and passenger behavior while in service.

* Oversees a smooth commuting experience for Operator and the public and share "best practices" with entire team.

* Communicate job requirements and responsibilities to drivers.

* Day to day scheduling, counseling, and submitting evaluation reports to local management.

* Conduct on-the-scene accident investigations; assist drivers in preparing accident reports, OSHA reports and safety violations documents.

* Develop and host driver training and safety courses; train new drivers and retrain drivers involved in accidents.

* Observe drivers on the road - correct safety problems on the scene while documenting violations.

* Liaison between drivers and both the customers and organization in customer service concerns

* Evaluate and monitor driver safety and performance in compliance with legal, employment and labor policy matters.

* Assist Safety Manager with DOT/FTA compliance - drug testing and recordkeeping.

* Drive routes periodically.

* Escalates issues to management team members when necessary.

* Other duties as required.

Qualifications:

* High school diploma or equivalent.

* Valid Driver's License

* Supervisory experience with hourly employees; 2- 3 years transit supervisory experience with emphasis on safety preferred.

* Computer literate - basic knowledge of Microsoft Outlook, Word, Excel, PowerPoint, Workforce, Trapeze, and Drive Cam.

* Must be able to work shifts or flexible work schedules as needed.

* Subject to a DOT drug testing and physical. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.

* Knowledge of state and local regulations/guidelines, inclusive of DOT, FTA, and FMCSA.

* Ability to interpret and initiate policies and procedures.

* Demonstrate ability to identify and understand problems and to determine the appropriate measures it takes to solve problems.

* Considerable interpersonal skills, including the ability to establish and maintain effective working relationships with others.

* Excellent communication skills both written and oral.

* Ability to manage customer relationships, provide strong customer service skills and work in a fast-paced team environment.

* Proven organization skills, understanding the importance of prioritizing effectively and managing multiple tasks in an environment with ever competing demands.

Physical Requirements:

The essential functions of this position require the ability to:

* Work outside in varying temperature, weather, and humidity conditions - 100% of the job is performed outside, work alone and in remote locations.

* Sit for extended periods (up to 8 - 12 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces.

* Push and pull objects up to 50 pounds, occasionally…