Warehouse and Counter Sales Associate

Counter Sales & Warehouse Support Associate

Location:

Baton Rouge, LA
Company:
Davis Decorative Hardware

Davis Decorative Hardware is seeking a dependable, hardworking, and motivated individual to join our team as a Counter Sales & Warehouse Support Associate.

This is a true multifunctional position that combines customer-facing counter sales responsibilities with hands-on warehouse support. We are looking for someone who takes initiative, enjoys staying busy, and is willing to contribute wherever needed to help the team succeed. This is not a desk-only position and is not a counter-only position. Success in this role requires equal commitment to serving customers and supporting warehouse operations.

• Assist walk-in customers with product selection and purchases
• Answer incoming phone calls and assist customers professionally
• Process sales orders accurately
• Handle cash, credit card, and other customer transactions
• Maintain accurate customer and order records
• Research product availability, pricing, and inventory using company systems

• Receive incoming inventory
• Stock shelves, bins, and warehouse locations
• Pull and stage customer orders
• Assist with shipping and receiving activities
• Organize inventory and maintain a clean warehouse environment
• Support inventory accuracy and warehouse operations
• Work closely with warehouse, purchasing, accounting, and sales teams

We need someone who:

• Shows up on time, every day
• Can be counted on to follow through on commitments
• Maintains a strong work ethic even during busy periods
• Takes ownership of responsibilities without constant supervision
• Demonstrates a positive attitude and willingness to help wherever needed

The ideal candidate:

• Looks for ways to contribute rather than waiting for direction
• Takes pride in completing tasks accurately
• Is willing to learn new systems and processes
• Enjoys working in a fast-paced environment
• Understands that every task contributes to the customer experience

This position requires spending approximately 50% or more of the workday in our warehouse environment.

Candidates must be comfortable working in a warehouse that is not temperature controlled. This means:

• Warehouse temperatures can be hot during Louisiana summers
• Warehouse temperatures can be cooler during winter months
• Work may involve standing, walking, bending, reaching, and moving throughout the facility

• Ability to repeatedly lift and move items weighing 30 pounds or more
• Ability to stand and walk for extended periods
• Ability to bend, stoop, reach, and perform physical warehouse tasks throughout the day
• Ability to safely handle inventory, shipments, and customer pickup orders

• Customer service or counter sales experience
• Retail, hardware, building materials, distribution, or warehouse experience
• Cash handling experience
• Inventory management or order-entry experience
• Experience using POS, ERP, or inventory systems
• Functional hardware knowledge is beneficial but not required

Davis Decorative Hardware operates on the Entrepreneurial Operating System (EOS) and is committed to placing the right people in the right seats. We seek team members who align with our core values:

• Customer Commitment
• Honesty & Integrity
• Professionalism
• Teamwork
• Continuous Improvement

Successful candidates will be dependable team players who are willing to contribute both on the sales floor and in the warehouse while helping deliver an outstanding customer experience.