Police Records Technician

Performs intermediate administrative support work in a confidential setting receiving, transcribing, and entering police reports into the records management system, assisting the public and other agencies by providing information; related work as apparent or assigned. Work performed under the limited supervision of the Police Management Service Manager.

• Interprets, records, and transcribes dictated and hand‑written reports.
• Gathers, compiles, assembles, and enters a variety of data into computer for arrests, criminal incidents, traffic stops, use of force, pawn tickets, etc.; assists with the maintenance of the sex offender registry; verifies statistical and other records for accuracy and completeness; enters and retrieves sensitive and restricted information into computer system. Maintains records, documents, and all files for agency ensuring accurate record‑keeping techniques are followed according to the City Adopted Record Retention Schedule;
  
  completes all Management Services Divisional filing on a regular basis in accordance with the Record Retention Schedule.
• Processes, identifies, codes, and records into records system all citations issued in all jurisdictions of agency.
• Collects funds for services furnished by the department and accurately tracks payments in the Record Management System (RMS).
• Answers telephone inquiries, provides information from the RMS using knowledge of the rules and regulations specific to the department/division; composes and types a variety of correspondence through routine use of office equipment including personal computers, word processing, spreadsheet, database management and software; maintains rigorous typing speed, skill, and accuracy.
• Processes requests for reports, prepares permits, and provides them to the public and in person.
• Opens, sorts, and processes mail requests for record information, and prepares results in an orderly, understandable format for requesting party in accordance with the rules and regulations specific to the department/division.

• High school diploma or GED equivalent.
• 1–3 years experience in administrative support work involving public contact and working with various software programs.

• Must pass Law Enforcement Background Check.
• Commissioned as a Notary Public within six months of hire.
• Obtain Law Enforcement Information Network (LEIN) certification within six months of hire.

This work is sedentary and requires the occasional exertion of force up to 25 lbs.; work regularly requires sitting, bending, reaching, hand dexterity (grasping, holding, keyboarding, repetitive movements), reading, writing, eye‑hand coordination, seeing (near and/or far, color, depth, field of vision), hearing, using the telephone, contact with government officials and the general public, working overtime, and working inside and alone; work is generally in a moderately noisy location (e.g. business office, light traffic).