Health System Specialist

Job Title

Duties include but are not limited to:

• Primary liaison to multiple staff offices and serves as the conduit for information flow and management of assignments between such offices.
• Monitors and manages incoming actions and requests from initial receipt to completion and closeout. Analyzes the subject matter of incoming information for appropriate distribution to offices internal or external to the office.
• Receives and monitors completed actions or responses; analyzes responses for completeness and accuracy against known policies and procedures; and ensures action or inquiry is closed out with the inquirer or office.
• Participates in special information flow studies, analyses, presentations and briefings, as assigned.
• Incumbent conducts analytical studies on particular operational processes, issue topics, or related special projects. These studies may require study planning, statistical measurement, data analysis, and report preparation and development. When tasked with this type of project, serves as the responsible contact for leading these projects from initiation to completion and may be required to present the results to senior leadership.
• Develops position papers and decision documents representing the position of the organization on a variety of complex and sensitive issues such as the quality or timeliness of veteran care issues within the system or at times, issues of Congressional or media interest that have significant national impact e.g. quality and safety concerns or involve several functional areas.
• Works in coordination with other internal reviewing services regarding routine audits and internal/external reviews of a national concern; i. e, fiscal efficiencies and organizational structure that are reviewed by prominent parties such as the Office of the Inspector General (OIG) or the Government Accountability Office (GAO)
• Incumbent tracks both routine and uncommon deadlines initiated by OIG/GAO and internal reviewing officials to ensure timely submission of responses and actions.
• Communicates with responsible staff agency members to ensure completion of all requested actions and appropriately closes out all requests.
• Works closely with senior management and others in implementing and evaluating policies, plans, and internal operational systems such as correspondence management, information tracking among pertinent offices and stakeholders, and internal/external communication flows.
• Functions in myriad roles by contacting and engaging with various administrative program officials within Headquarters and in the field to manage, coordinate, and complete various assignments or projects that involve or are initiated by these officials.
• Coordinates events hosted by officials, including town hall meetings with internal staff, with assistance from continuing educational staff and initiatives when warranted.
• Works with various boards to coordinate regular committee meetings, ensuring all event management steps are completed.
• Coordinates with the appropriate individuals or offices to develop proposals and supporting materials for presentation at conferences, meetings, hearings and other external activities and meetings

Work Schedule:

Monday - Friday 8:00AM - 4:30PM. Hours may be extended or rotated based on the needs of the Medical Center and our Veterans.

Position Description/PD#:
Health System Specialist/ PD912470

Relocation/Recruitment

Incentives:

Not Authorized

Critical Skills Incentive (CSI):
Not Authorized