Information Technology Coordinator

The Part-Time IT Coordinator supports basic on-site information technology operations for our U.S. manufacturing facility. This position focuses on maintaining local hardware, assisting employees with basic technical issues, and coordinating with the parent company’s central IT team in Germany for system configurations, security, and network management. The ideal candidate is a motivated self-starter who enjoys problem-solving, takes initiative, and can work independently while following established IT procedures.

• Serve as the first point of contact for on-site employees regarding basic IT support needs, including hardware, connectivity, and user access issues.
• Perform basic troubleshooting for desktops, laptops, printers, and other peripherals.
• Coordinate equipment setup and replacement (with configurations handled by central IT in Germany).
• Maintain an inventory of hardware, accessories, and consumables (e.g., printers, cables).
• Manage user account requests and password resets per established IT policies.
• Liaise with the global IT department to ensure alignment with corporate security and network standards.
• Support new employee onboarding from a technology perspective (hardware distribution, system access coordination).
• Document and track IT support requests and resolutions.
• Ensure data privacy and security procedures are followed according to company and parent-company guidelines.

• Associate degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered.
• 1–3 years of hands‑on IT support experience in a small‑to‑medium business environment.
• Basic knowledge of Windows operating systems, Microsoft 365, and network connectivity fundamentals.
• Strong communication and organizational skills with the ability to work independently.
• Experience supporting manufacturing or industrial environments a plus.
• Reliable, self‑motivated, and able to manage tasks efficiently with minimal supervision.

On-site position located at Rosler Metal Finishing USA, LLC, Battle Creek, MI. Standard office and manufacturing environment; may involve occasional movement of IT hardware or peripherals (up to 50 lbs).

Part‑time, hourly position (15‑20 hours/week). Competitive hourly rate commensurate with experience. Eligible for limited company benefits in accordance with part‑time policy.

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Location:

Rosler Metal Finishing USA | Battle Creek, MI

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