VTC Lead Battle Creek, MI

AGE Solutions is a premier technology and professional services company, providing in-depth consulting, advanced technology solutions, and essential services throughout the U.S. government, defense, and intelligence sectors. Prioritizing innovation and client‑focused solutions, we assist major agencies in addressing intricate issues and ensuring a more secure future.

AGE Solutions is seeking a VTC Lead
. The position under general supervision to assist in developing and supporting technical requirement solutions for Audio Visual (AV), Video Telepresence (VTC), Digital Signage (DS), and Internet Protocol Television (IPTV) systems. This role researches and collaborates with vendors to support Government troubleshooting, installation, and configuration of system components. The Engineer ensures accurate technical solutions, provides expert analysis and recommendations, and supports continuous improvement through business process development and optimization.

This position requires on‑site support and is based out of Battle Creek, MI.

• Assist in developing technical requirement solutions for AV/VTC/DS/IPTV products and services
• Research, evaluate, and collaborate with vendors to support Government troubleshooting and sustainment efforts
• Support installation, configuration, and integration of system components across enterprise environment
• Provide expert analysis and guidance on IT/technical solutions supporting AV and collaboration technologies
• Ensure technical recommendations are accurate, feasible, and aligned with customer needs
• Support complex technical requirements development, including feasibility studies and gap analysis
• Define and develop improved business process solutions to increase operational efficiency
• Conduct business process reengineering efforts and recommend enhancements based on industry best practices
• Support forecasting, planning, and technical roadmap development using industry trends and best practices
• Support dual classification video conferencing solutions in secure environments as required

• Five (5) years of relevant experience with AV/VTC/DS/IPTV solutions
• Must have an active DoD Top Secret clearance at a minimum
• Must have one (1) of the following certifications:
  • AMX Technician (Networked AV) Certification
  • Crestron CTI Technician Track Certification
  • AVIXA CTS Certification
• Demonstrated experience working with:
  • Crestron
  • Cisco
  • Biamp / AMX
  • Extron
• Experience supporting troubleshooting, installation, and configuration of AV/VTC system components
• Ability to research, evaluate, and collaborate with vendors to support technical problem resolution
• Demonstrated ability to provide accurate technical recommendations and expert analysis on IT solutions
• Experience conducting feasibility studies and/or gap analysis for technical requirements
• Experience defining and improving business processes, including business process reengineering
• Ability to support forecasting and planning efforts using industry best practices
• Location:
  
  Onsite at Battle Creek, MI, requiring up to 10% travel (CONUS)

$95,000+

• 26 Days Paid Leave
  :
  Includes vacation, sick, personal time, and holidays. You choose how to use it.
• Performance Bonuses
  :
  Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact.
• 401(k) with Match
  :
  We match 3% of your contributions with immediate vesting.
• Financial Protection
  :
  Company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
• Health Benefits
  :
  Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
• Parental Leave
  : 15 days of fully paid leave for new parents, because family matters.
• Military Differential Pay
  :
  We bridge the gap for employees on active duty, so they don’t take a financial hit while serving.
• Professional Growth
  :
  Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
• Shared Success
  :
  In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create.

As set forth in AGE Solutions’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.