Technical Support Specialist Security Clearance

Position: Technical Support Specialist with Security Clearance
Duties
* Manages projects that include elements of the Enterprise Infrastructure, Information Assurance, Information Technology Solutions and Technology Management areas.
* Conducts In Process Reviews (IPRs) with customers and J6 management, as needed, during the course of a project. Implements corrective action based on data collected from IPRs.
* Provides advice on appropriate courses of action to achieve the best possible technical solutions in support of the DLA Technical Infrastructure.
* Answering questions/helping VIPs; coordinating CONUS and OCONUS wireless IT support; hardware and software support; and Tier 1-3 IT support issue to ensure the support necessary for smooth operation of their assigned devices and peripherals.
* Coordinates with various other technical support areas such as Emerging Technology, Capacity Management, System Software Support, Information Assurance, Network Operations, Operational Technology, etc. Requirements Conditions of employment
* Must be a U.S. citizen
* Tour of Duty:
Set Schedule
* Security Requirements:
Non-Critical Sensitive with Secret Access
* Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
* Fair Labor Standards Act (FLSA):
Exempt
* Selective Service Requirement:
Males born after 12-31-59 must be registered or exempt from Selective Service.
* Recruitment

Incentives:

Not Authorized
* Bargaining Unit Status:
No
* Selectees are required to have a REAL  other acceptable identification documents to access certain federal facilities. See https://(Use the "Apply for this Job" box below). more information.
* This position and any future selections from this announcement may be used to fill future vacancies for various shifts located anywhere within DLA Information Operations, J-6. Qualifications To qualify for an IT Specialist (PLCYPLN), your resume and supporting documentation must support:

A. Specialized

Experience:

One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-13 level, applicants must possess one year of specialized experience equivalent to the GS-12 level or equivalent under other pay systems in the Federal service, military, or private sector.

Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes:

- Develops project plans, cost benefits analyses, project budgets and other supporting project documents.

- Ensures appropriate product-related training and documentation is developed and made available to users affected by the infrastructure projects.

- Provides technical advice and recommendations on infrastructure related issues - Reviews policy documents and prepares comments and recommendations. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, Ameri Corps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience. Education Substitution of education may not be used in lieu of specialized experience for this grade level. Additional information As required by 5 C.F.R. § 302.106, DLA will provide Section 508 conformant ICT to employees with disabilities. All ICT interfaces with the public related to vacancy announcements and career transition opportunities must conform to the applicable requirements in the current ICT Standards and Guidelines (36 C.F.R. § 1194).

For Important General Applicant Information and Definitions go to:
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