More jobs:
Strategic Help Desk Lead | ITIL, ServiceNow, Cloud
Job in
Battle Creek, Calhoun County, Michigan, 49014, USA
Listed on 2026-09-09
Listing for:
Y-Tech, LLC
Full Time
position Listed on 2026-09-09
Job specializations:
-
IT/Tech
IT Support, IT Project Manager, IT Consultant
Job Description & How to Apply Below
Y-Tech, LLC is seeking a strategic helpdesk leader in Battle Creek, MI, to orchestrate comprehensive support services for the Electronic Contract Writing Module and DoD contracting systems. The ideal candidate must have a Bachelor's degree and five years of relevant experience in computer hardware and software systems.
Expertise in ITIL v4 methodologies, crisis management, and proven leadership skills are essential. This role also requires a strong understanding of tools like Service Now, JIRA, and cloud platforms such as AWS and Azure.
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