Sales Floor Lead
Listed on 2026-02-28
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Retail
Retail Associate/ Customer Service, Retail & Store Manager, Retail Sales, Merchandising
Join our dynamic team as a Lead Budtender, where your passion for cannabis and exceptional customer service will shine! In this energetic role, you will guide customers through their purchasing journey, providing expert advice on various products, and creating a welcoming environment that encourages education and exploration. Your enthusiasm and product knowledge will help customers find the perfect strains, edibles, concentrates, and accessories to enhance their experience.
This position offers an exciting opportunity to be at the forefront of the evolving cannabis industry while fostering a positive, engaging retail atmosphere.
- Greet customers warmly and assess their needs to recommend suitable cannabis products and accessories.
- Educate customers on different strains, consumption methods, effects, and proper usage to ensure informed choices.
- Operate point-of-sale (POS) systems efficiently for cash handling, sales transactions, and inventory management.
- Conduct product demonstrations and provide detailed information about new or featured items to promote upselling opportunities.
- Maintain merchandising standards by organizing displays, stocking shelves, and ensuring product availability.
- Manage inventory levels through regular stock checks and assist with receiving shipments to keep the sales floor well‑stocked.
- Assist in creating an inviting store atmosphere through effective merchandising and cleanliness practices.
- Support team members with supervising responsibilities when needed, fostering a collaborative environment.
- Previous retail Cannabis sales or customer service experience is REQUIRED
- Familiarity with POS systems (Dutchie), cashiering procedures, and retail math for accurate transactions and inventory control.
- Strong communication skills with the ability to educate customers clearly about products and store policies.
- Demonstrated supervising experience is a plus for leadership opportunities within the team.
- Knowledge of cannabis products, including strains, edibles, concentrates, and accessories is required; training will also be provided.
- Basic math skills for handling cash transactions accurately and managing stock levels confidently.
- Ability to multitask in a fast‑paced environment while maintaining attention to detail and excellent customer service standards. Join us in shaping the future of retail cannabis by delivering outstanding service with energy and professionalism! We’re committed to supporting your growth in this vibrant industry while providing an inclusive environment where your skills can flourish.
$16 - $18 hourly
About Gatsby CannabisGatsby Cannabis Co. is an exciting Michigan‑owned brand that has multiple retail locations launching in 2023 and beyond. With a strong focus on being a fully immersive cannabis experience, Gatsby Cannabis is focused on team building from within to create the most well‑rounded Cannabis experience in Michigan and then the country. Come be a part of our family and take part in the future of Cannabis!
Locations in Battle Creek and Royal Oak!
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