Resident Maintenance Senior AGV​/LGV Technician

Resident Maintenance Senior Agv/Lgv Technician

The resident maintenance senior AGV/LGV technician will coordinate and work with leadership to schedule corrective and reactive maintenance services on equipment in their shift. They partner with site teams for troubleshooting issues concerning the operation of the equipment, electrical/mechanical systems, and partner with the customer for incident management on their specific shift. This individual will also conduct training in the equipment operation and associated systems to both LTS RM techs as well as the customer  RM senior AGV/LGV technician provides customer support, ensures maximum equipment uptime, and provides excellence in customer service.

Responsibilities include:

• Coordinating and scheduling corrective and reactive maintenance on assets using the computerized maintenance management system (CMMS) and ensuring completion of work orders transferred from other shift leadership teams.
• Ensuring accuracy in work management, reporting, and logs for equipment and training.
• Troubleshooting, maintenance, and repairs for LGV/AGV systems and vehicles within the facility and working with partners and vendors to accomplish these tasks.
• Utilizing the customer's parts support team for replacement parts, organizing all necessary parts needed to make repairs to the assets as well as the return of any defective parts required by the OEM. Assisting with requests for information pertaining to any systems managed by KPI.
• Assisting with in-depth troubleshooting of complex issues concerning the operation of the systems and communications with the other material handling systems.
• Performing root-cause analysis on asset failures with the end goal to prevent reoccurrence. Preparing RCA documentation for review by the customer and KPI leadership.
• Conducting training on general safety, support, recovery, and maintenance of assets as well as communications associated with the systems, partnering with internal organizations as well as the customer.
• Collaborating with the internal leadership teams on metric reporting that is provided to the customer on the statuses of the equipment.
• Ability and willingness to work on-call hours, including weekend, night, and holiday work.
• Ability to lift, lower, and carry objects up to 50 lbs., work from heights, climb ladders, and work in confined spaces.
• Work requires correctable vision, the ability to identify and distinguish colors, depth perception, eye-hand coordination, and manual dexterity.
• Must have a valid driver's license and safe driving record.