Customer Service Representative Battle Ground, WA

What You’ll Get to Do

The Customer Service Representative 1 is focused on providing product/service information, processing orders, resolving issues, and reports to the Customer Service Supervisor.

• Maintain a broad knowledge of clients, products and services of the organization.
• Document customer interactions and transactions.
• Accurately process phoned, faxed and emailed quotes and orders in accordance with cut‑off times and other time constraints that may exist.
• Data entry of faxed, emailed, and phoned in orders for production.
• Communicate with customers to determine expected delivery date and time.
• Position is Monday‑Friday, 8am‑5pm.

• Must have a strong MS Word and Excel Office Skills.
• Organized with the ability to handle numerous projects and prioritize workload.
• Must be able to communicate effectively and professionally, both verbally and in writing.
• Ability to read and understand architectural drawings, specifications, and customer request for pricing.
• Self‑starter with the ability to work with minimal supervision with solid memory retention and focus.

$20 - $21.50 USD

• Benefits that benefit you – industry competitive benefits at the lowest cost to the employee.
• Work‑life balance – PTO and holidays, including floating holidays you can choose.
• Compensation that rewards your hard work – A pay‑for‑performance culture with potential for annual raises and bonuses.
• Training – We will equip you with the knowledge and skills you need to succeed.

OBE will not discharge or discriminate against employees or applicants for discussing, disclosing, or inquiring about their own or others' pay.